Montem Outdoor GearReviews of montemlife.com

Terrible shipping times and customer service. Montem offers free shipping but does not clearly state that it can take over 2 weeks. Their customer service is non-existent- just a series of AI bots responding to emails. I don't think this company has any inventory on hand. They are just another chinese drop shipper. I very much regret purchasing trekking poles from Montem as I don't think I will ever receive them and I firmly believe no one from Montem cares. I should have purchased from REI.

Horrible return process. Don’t waste your time order from Amazon

I placed an order on November 27, 2021, it was confirmed, and I received notice that it would be delivered in 7-10 days. 16 days later the product hasn't shipped, I haven't received ANY notifications on status of the order, nor have I been able to get ANY response from Montem's Customer Service regarding this o order. Montem showed the item was in-stock when I ordered. I'm suspecting that Montem doesn't actually have any of the items they sell actually in-stock. If you want to buy an item from Montem you probably should think twice before doing so.