MonkstarsReviews of monkstars.com

I've been emailing Monkstars since last week to track my packages and I still haven't heard from anyone. I was told my shipment would arrive before Christmas, it's not looking so good! At this point I want my money back and I will order through someone that actually have a phone number to speak with someone, this email stuff is BS!!! I'm going to get my bank involved to get my money back. This company is not legit! I'm beyond upset!!!

If you don't like what you receive, kiss your money goodbye. They are in China. What are you gonna do about it? And, shipping took a month. DO NOT BUY FROM THIS SITE.

I will never order again from this company..Bad experience all together..My package is still in china been there ever since Dec 7...got a tracking number but its useless because like I said the package is still in china its not going anywhere.Well i want a refund 91.00 is alot of money for 2 hoodies that I have not got.If I knew they were coming from china I would have never ordered them anyway.DO NOT ORDER FROM THIS COMPANY.

I placed my order on November 17,2018 part of it came in today. My $45.99 hoodie is made from polyester. The picture online showed cotton. But of corse when I looked back at it when this cheap crap came in, it doesn't show the material that its made out of. DO NOT ORDER ANYTHING FROM THEM. THEY ARE A RIP OFF. I WILL BE CHECKING INTO RETURNING THEIR CRAP TO THEM.

Contacted the shipping company today. They told me Monkstars created a shipping label but never shipped anything. Sent request for a contact phone number today or a refund. Not optimistic.

Ordered a 50$ hoodie weeks ago, have emailed them many times , never getting a response .... highly mad! The hoodie is nice, but it’s super thin, was expecting it to be warmer.

Three weeks after the order was taken and I have neither the merchandise or a tracking number that is functional. All I get when I contact the company is turse response that gives no information or assistance. At this point I'm not even sure the company is legitimate. Not sure why they are even permitted to sell within Canada. My advice is don't order unless you are prepared to take a risk.

This is not quality service or product. We made a grave error in trusting a site based on a FB ad and we’re embarrassed. $50 out the door, took over 3 weeks for product to come from China. Quality is not $50 worth by any means and we received the wrong item. There are no phone numbers, packing slips or return instructions. We will never purchase again and are ashamed of ourselves for not reading reviews in advance. Do not order from this “company”.