MonkstarsReviews of monkstars.com

Ordered Black Friday, Nov 23. They didn't ship for 2 weeks, Dec 7. Won't be here for Christmas Update: Jan 4/19 - Still not here. I cancelled charge to Visa, informed company I cancelled the charge on Dec 30th and told them parcel was lost. They emailed me today that they had reshipped. Why? Christmas is over. I don't need it. I already reversed the charge. Now I have to deal with return shipping when it arrives. Ugh! Horrible company to deal with. Update: Jan 7/19 - Though second shipment is still not here I investigated their return policy. Apparently you have 7 days from your order date to return. So if they wait 2 weeks to ship NO ONE CAN EVER RETURN ANYTHING!! Do not purchase from this company unless you have 3 months to wait for shipping and are OK with NO RETURNS! Update: Jan 14/19 - FYI, second shipment still not here but there is some good news. Visa will reverse all charges! AND because they have an unattainable return policy it's pretty much a given that anyone that charged a purchase will get a refund from their credit card company. Highly recommend that everyone call (Visa, MC) to get their money back.

Can't give zero stars or I would. My cc was charged but no product & no response from them. Contacted my cc company who will investigate this company & reverse the charge.

Placed my order November 11th, ample time for Christmas parties and ugly sweater events. December 20th and all that I have is a crappy, no good tracking number that is fake. I message them and they say, "Plz wait patient. Item is shipped frnd." I've started a PayPal dispute and will be refunded my money perfectly on Christmas eve. Do not order from Monkstars. They also go by Doggystylish.

It took a month to get my order with a crap tracking number that was no help. It finally arrived and it's not even the right thing! I ordered a 3D dinosaur print and got a hoodie with bugs on it. I'm furious, this was a surprise for my daughter for Christmas that I'll obviously never get in time. I had no idea this stuff was coming from China until I completed the order, I never would have ordered if I had known. Bad on my for not checking ahead of time.

In reading all the reviews, the same thing happen to me as well, tracking number was not valid, I paid the items through PayPal so now they are involved, pretty said that they are doing this to people.

Please do not order anything from this site. I made the mistake of ordering 3 items without checking the reviews. 5 weeks later I have still not gotten my items. Their products are made in China. I tried tracking the items to no avail. I can't say it enough do not buy from Monkstars.

It took 32 days to finally receive the sweatshirt that I ordered. I could not get any response from the company. I tried to cancel the order but they did not respond. The shipping finally came through and showed that it shipped from China. I believe that they only produce these once the order is received and then ship. Once the sweatshirt arrived, the sizing was terribly off--by at least two sizes. DO NOT ORDER OR TRUST THIS COMPANY. PayPal was not helpful in refunding my money in spite of their 'guarantee'.

DO NOT ORDER FROM THIS COMPANY!!! Four weeks after the order was taken and I have neither the merchandise or a tracking number. Numerous attempts to contact the company have been unsuccessful. This company is NOT legitimate. I have reported them to the Competition and Consumer Commission as a fraudulent and misleading company. I have also had to engage my bank and reported the fraudulent transaction and seeking a refund. My advice is DO NOT, under any circumstances, purchase goods from this company.