MonkstarsReviews of monkstars.com

Can't believe way they do things at that place we ordered a hoodie on the 8th of December and received it on the 14th of January I bury contact with them but they don't want to help They kept sending me different tracking numbers but none of them show that ever left China I just received it and it is thin and flimsy like a T-shirt I don't recommend spending your money with them

I wish I would have read these reviews before I ordered! They sent me a faulty cheap product( even they said the printing was bad) and would not give me a full refund unless i sent it to China!

Terrible, go somewhere else for your apparel. Ordered a shirt for my kid back in Dec 13th supposed to get it by 27th. Nothing contacted them on the 27th, they me some lame it's a busy season story. I told them ok cancel order....."we dont cancel orders shipped" figured it'd be here the next couple of days nope!! I just got the confirmation on 1/11/19 it's being shipped LOL but I couldn't cancel fing joke

What a nightmare! Challenging website that kept crashing as we tried to order; discount codes that didn't work so we ended up spending much more money than we had planned; paid in US dollars thinking it was coming from America but it all comes out of China; 4 different items ordered that arrived in 3 different parcels weeks apart; not happy with the product at all - what we thought were fleecy hoodies and cotton t-shirts were shiny, slippery 100% polyester products; and then the sizing is WAYYYYYYY out from what they say. The difference between a large and a Xlarge is ridiculous. Certainly won't order from them again.

Same here ! This company is a RIP off . It's been 9 weeks and nothing and now they won't even answer me. So mad

I placed an order for a sweater for my wife as a Christmas gift on November 27th. Only one shipping option (Standard) was offered, and no timeline was given. I figured that nearly a month before the holiday would be plenty of time, so I proceeded with the order. After a week, I reached out to the company's customer service department inquiring about when I'd receive the order. They informed me that the shipment could take 2-5 weeks!! Of course I was very upset that this information was not conveyed at the time of order. To make a long story short, the item did not SHIP until AFTER Christmas (December 26th; over 4 weeks from the order date)!! I didn't receive the order until January 9th. That's 6 weeks from the order date, and one week longer than the 2-5 week time window promised. Do NOT order from this company!!!

Very poor service, took 3 weeks to receive and now they gave me the wrong item I wanted , still waiting to see if they will fix the problem they did DO NOT USE THIS COMPANIE

I placed my order on 12/10 and I still have not received anything! I ordered a sweater for my son's birthday, thinking I'd at least get it by then (which was the 27th) and still nothing! My order hasn't even shipped and they were so quick to charge my card. I've tried emailing countless times with no response. What a waste of my time and money. It's safe to say I won't be using their site again.