Green Dot CorporationReviews of moneypak.com

This company is a scam and I'm pretty sure they only work with scammers. The customer service line tells you to go to the internet. Any email responses you get when you file a claim simply sends you back to the customer service number. There is no real customer service, only recorded messages. It is impossible to get any resolution and impossible to get your money back if you happen to have an unlucky card number.

Why we have to give a start to this trash company? They make people buy the moneypak that it's not going to work the refund takes too long, and they steal the fee for buying this trash and they alert customer about highly possible frauds with their products. 1st they are the main fraud. 2nd. No customer service, at all. 3rd. Takes too long the refund process, it's 2021 already we ain't sending messages over horses anymore.

*update 12/3/2020 Money pak sent a check that was printed wrong, a week later. I can't cash it anywhere. I went to Walmart and even went to local currency exchange, and even tried depositing it to the bank but it was the label ”Deposit Unpaid” MoneyPak is a fraud! They sent a check that can't be cashed nor deposited! Do not buy it at all! I purchased a money pak card. I upload all the necessary information. They denied my money back. I tried contacting money pak, but they have nobody you can speak with about resolving the issues. You just listen to a recording. Now, I am stuck waiting 2 weeks for a freaking refund! I will never use money pak ever again. I say purchase with caution. This is ridiculous that I have to wait two weeks for my money!!!! I should have just went to the bank to deposit money!

I wish I could give them a zero. Bought a money pak card yesterday to load on my bank card since my bank is 10 hours away kept getting an error message saying couldn’t be loaded wait the 20 to 30 minutes waited over an hour then tried again then got a message saying the funds were deposited on my card but the funds never went on my card. Emailed them telling them what happened they basically said oh well not my problem. I am livid I am out the money now.

My child’s mother Beene stealing my money thru all variety off app for a while now as well as this one gettin direct deposits and transferring money here to either go on money pack cards or In whatever account was linked cuz I have never got a chance to successfully use green dot my Self and I kinda feel unsafe cuz I get notification when my account get direct deposit or is actively been used but when there Sign in I can sign in I gotta reset password then it’s a race to get back into the account but there method is definitely more effective normally they sign me out of the entire email and upon resigning its displaying the email doesn’t exist I seen in my web browser they use something call reverser mail look up I think that’s how there hiding the email I forced to submit when there down it’s same thing with my green dot account it’s as if it’s brand new some how there about to make logs look empty there gotta be some sort of flaw in there system you can’t miss I deserve to know where my money goin and get it returned/refund there using my social as well

-0 stars!! Moneypak was a good company at one time, about 10 years ago. I'm a truck driver, needed a way for my wife to get money to me, got a green dot card, loaded it several times at Walmart, worked great, then when I needed my wife to send me some money, told her to get me a moneypak so I could load it myself, she got me the moneypak card an sent me the pin number, tried to log into my old moneypak account to load onto my green dot card, wrong password, did the recover password, message says, password reset link not sent to you. I've did this almost every day for the last month an same message everytime. Made an moneypak account for wife, couldn't even log into it right after I made it for her. Sent in the request for a refund today, I'll wait the two weeks then if I don't get my money back I'm going to contact the better business bureau in Pasadena, Ca. And also the California Preacuters office. All this mess for 40.00!! NEVER WILL USE MONEYPAK AGAIN NO MATTER WHAT THE OUTCOME IS!!!!! Update I got my refund check and it took about a week and a half.

I Wish there was a zero. I was taken for 400 dollars. I called greendot/moneypak to find out who the criminals were,and they flat out refused to tell me. They furthermore never accepted respinsibility nor had any empathy for me. They did not offer any refund at all!! Buyer beware!! Just who are they protecting? They passed me around to 5 different people who gave me the same song and dance!! How they stay in business mistifies me!

This company is worthy for an episode of american greed. Why isn't the ftc doing something about this? The fraud is committed by green dot itself. Green dot ips the scammer and is the thief. Walmart, cvs and others are too stupid to allow this wanna be corporation to use their platforms and sell their cards. From stolen cash funds loaded to cards to missing consumer balances along with purposefullydesigned dead end customer service phone number, they sure have a good fraud scheme going on.