Green Dot CorporationReviews of moneypak.com

Do not buy money pak card. It is a scam. You can’t get in touch with anyone because it is a scam. I sure hope that they get investigated and prosecuted to the fullest. Stealing from people. Beware

I'd put 0stars for effort. Greendot, moneypak and my wisely debt card companies are foreigners that don't understand good explanations. I have called them every day trying to get my money posted to my accounts debt card and nothing happened I'm tired of repeating myself over and over and over to many different agents from all three companies. Getting put on hold, getting switched over to another agent. Sugei Aguilar a supervisor for Wisely is one that I thought could really help me, she didn't understand the sales receipt and thought I used my wisely debt card to purchase the moneypak she kept insisting that I did. I explained to her that on the receipt the 4 last numbers are the moneypak card numbers and not my debit card. I was already agitated and hung up after trying to explain to her more than 5x about the numbers of the moneypak and my debit card don't match. Il just take the $229 loss

This company is a joke. I don’t recommend using this company at all to anyone. They are a scam

I was scammed with Moneypak/Green Dot and they said they would refund part of my money. They never sent me a refund and there is no way to contact a live person. This company is a scam artist!!!

I bought the mp card to load onto my debit card, i bought it, signed up registered it on their site with my name , address, sssn & dl. 30 min later I get an email saying funds take 30 min. another 30 min later I get an email telling me upload my DL, I do, another 30 min later MP emails me telling me they cannot verify me, I must click a link and request a refund. I click it, it says bad URL because they closed the login in account. I send all my proof & DL to them as they requested through usps with tracker & insurance. they called 3 times after I filed a complaint with BBB but when I answer they say nothing and caller ID says green dot, you call and get passed through a prompt , no one answers. Yesterday SHetnum a foreigner calls everytime I speak she acts like she cannopt hear me, She asked why I filed a complaint, I said because your company is comitting fraud and you wont refund my money, she asked me for my back card #, I said no, she asked me for my phone number to look up my info I said you have it you called me on the number. I said I need you to process my refund, she says go to MP.com then hangs up. This is horrible. I tried emailing a complaint on their site I hit submit and got URL error again

My name is Boyet Casanova I wrote a review last month regarding the defective card I bought in Safeway on march 8 2023 still never gave me my money back I just can’t understand I sent them the receipt the defective card and it’s almost 4 months now and they’re still investigating only for 50.00 what kind of customer service working over there. I

A week straight I can’t get my money! Website would not work, can’t reach a live person, my money is just sitting there doing nothing. Thinking about contacting an attorney.

This company was one of the worst that I ever dealt with. They had rude, inept, uncaring service. Their phone helpline was overseas and all but useless for solving a problem. The corporation listed no phone number on their corporate page even though it is in Pasadena, Ca. They had absolutely no concern for a serious problem that I had with them. I called the California Attorney General's office in Los Angeles and they said that they had complaints about them before. All in all, a horrible experience, and I saw numerous complaints about them on Trust Pilot later, many from people who had even worse problems than I did with them.