Green Dot CorporationReviews of moneypak.com

I would highly recommend you do not purchase a MoneyPak card or have anything to do with MoneyPak they will scam you out of your money and then the customer service will not help you at all it's horrible they did nothing but lie to me and they're going to tell you that they're going to issue a refund which takes two weeks so if you have an important bill to pay I wouldn't advise you to use MoneyPak because it won't get done the service is horrible the customer service is horrible this whole thing is a complete joke

Absoltely horrible experience. I bought a moneypak Cinco De Mayo and all I got was error error error and no customer service. Im bitter I just got my refund that was short the fee today. Avoid this company like the plague they programmed their phones to never get a human and when you finally get a check refund they stilll take the fee. Are you fricking kidding me. ( I dont wanna swear). This company is broken and every staff member went on a Covid-19 Vacation. Moneypak should be pulled off the shelves its worse then a banking system of a third world country. I gave them the benefit of the doubt and even at times over the first few days and 20 something hours of trying to deal with it I began to think I was broken. But F this company I hope some class action lawyer wants to take the case because this company sucks b_lls. F__You Green Dot I will continue to waste my time bad mouthing your company. This whole process has made me infuriated I will never give your dirtbag company another cent and I hope to take as much revenue from your company as I can. I'm not gonna make threats but your company has made me so angry I still want to get revenge. I'm the nicest person too what the hell GreenDot this is like the first time in my 35 years of ever getting this angry.

I can't load the money and I can't request a refund because their website doesn't let me. There is no way contacting a real person. MoneyPak is a fraud.

This company encourages fraud. I lost $800 and the response from customer service over a week later simply said "Sorry for the delayed response. It's been a while since you contacted us. If you still require email assistance, please respond to this message and let us know how we can help". This is my worst experience with a company ever. I will never use their cards again and discourage anyone else from using them.

Money pak is legit but moneypak@tech-center is a scam do not send any information regarding your money pak to this company. I just recently found out they were fraudulent while trying to get assistance on expediting my refund process with greendot and came across the email on a site such as this. I realized it was a scam when I emailed them and every time I received an email response it would have a different generic name at the end of the message. Then I was called out of my name and disrespected. Thank god the refund process was already initiated before I reached out to this fraudulent email account. DO NOT EMAIL moneypak@tech-center

This company is a complete fraud. Had a $100 Moneypak. Site said I failed verification process. No live people to talk to. Finally reached customer service at GreenDotMoneypak@tech-center . com. They mailed me a refund check. Took three weeks. Will never use their service again!

This is the biggest scams company ever.. I got a f.. moneypak from Walgreens when signed in on line it said that it's already used and nobody scratched it was just me.. I contacted on line for a complaining and this scams said that i won't have a refund

I didn't even want to give it 1 star!!!! The worst company ever. I bought a moneypak card at Walgreens yesterday and when I scratched the back off to retrieve the 14 digit numbers so I can load my GreenDot card there was only 10 numbers and it was missing 4 numbers. And of course the store isn't going to give you a refund even though it wasn't my fault for the defective card that the store sold, so I had to submit a claim online. This company has the worst customer service and no available representative to speak to and now I have to wait almost 14 days or more for a refund. I think all of this is ridiculous it's a big scam and fraud... I will never use green dot again 👎👎👎👎