Charmaine De V.
I’ve just been scammed by Mondo/MTN
I’ve just been scammed by Mondo. Someone by the name of Mathew renewed my contract without my permission. I phoned MTN and they assured me that there was no changes done. I then went to an MTN store and they told me that my contract had just been renewed by Mondo. So who’s fooling who? I was defrauded in March this year also by MTN. So I got hold of mondo and the lady said I must phone 135 to reverse the contract. When I phoned 135 they say that they cannot change it because mondo needs to change it. So here I am with no service and a contract that I didn’t want renewed. Although they have the recordings of the conversation I had with mondo not to proceed with the renewal they then shield one another and now I’m waiting as I only have 10 days to reverse this but nobody to reverse it for me. Clearly no training has been done in this sector so my best is to switch networks. Be aware of mondo and MTN fraudsters. They sit inside the company. Now they don’t even need your pin to scam you. My heart goes out to the older people who has and will fall victims to these scamsters!!!

