MondoReviews of mondotees.com

Mondo call center manager was misleading. She offered me a new contract for a lap top and saying that I have a 75% discount on the other contracts. I took the deal only for MTN to tell me that there is no such deal. I called the next day and cancelled. I am also waiting for my credit since September. The call center is no help. Mondo are fraudsters and need to be fined for misleading consumers.

I was scammed by Mondo and neither Mondo nor MTN assisted. I was called by Mondo who initially came across as MTN to upgrade, which I was due for. I was promised 8gb if anytime data and a R500 takealot voucher. The 8gb turned into 4GB anytime days, 2GB streaming and 2GB Facebook and the Takealot voucher never materialized. I was informed that the consultants were given the incorrect information which is now the clients problem. Upon rejecting this I was shouted down by the Mondo consultant. To add insult to injury, this ‘upgrade’ was added to my existing device (a laptop which didn’t even last a year before the hard drive crashed-no support was offered by MTN or HP), which I’m paying for on my previous upgrade. In the past, one upgrade has superseded by the next, they never ran concurrently. This is dubious business practice at the least. I was caught once but will not be caught again.

This company is acting completely in contravention with the POPIA act! Unsolicated messages and calls with no stop in their behaviour even after advising them that I will report them.

Mondo has the slowest recovery period… why 7-14 days? Perhaps there’s no competitors? All I need is for a contract to be cancelled. Between the warehouse and DSV .. sad festive period for my family

I have been waiting for my phone to be delivered on the 13th of December 2022, till today I haven't received anything. I need a feedback.

Good day  Can you please cancel my iphone contract before it becomes delivered because I ordered an iPhone 11 and we agreed that they will debit R461 on the 31st of every month.Now FNB sends me the agreement on my app but the monthly amount is written R1,035 monthly installment for the phone and we did not agree on that I can not accept it On top of that I'm now given a life boost policy that I don't know anything about and so I will have to cancel the order if they do not change this installment cause I am not going to pay R 1,035 every month for an iPhone 11.

I signed up for an MTN contract through Mondo, and somehow, between them and DSV, they are keeping my phone hostage and are unable to cancel the order. I've been trying to get someone to assist me for the past 2 weeks, but it's the blame-shifting game - been speaking to one consultant after the other. Today I was placed on hold for 30mins. I then called back, and was placed on hold AGIN, for about 20mins, and then got through to Chanté - a supposed "supervisor" who basically just wanted to speak over me, and make her own point - which was basically not wanting to take responsibility.

I was approved in the 15th of October and I'm still waiting. As I'm typing this I've been on hold for 21 minutes so I can speak to the manager who was suppose to phone me back a week ago. Evsrtime I phone I get a different excuse. 1 phone is with dsv I must phone dsv even gave me their number on mail. 2 no stock 3 mtn system is down 4 error in paperwork 5 no stock 6 they don't know Went to a mtn store to find out what's going on they say they can see I was approved and the amount. If I just went to them first I would of gotten my phone the same day. Why are these people still in business when I checked their reviews now its really not good oh Im still on hold....... I have spoken to Shaka, Jerusha, Zanele, Siphokazi, Delisile..................