MondoReviews of mondotees.com

The company is cruel and I will never ever in my life to take call from them. Am very disappointed

WORST COMPANY EVER A lady called me to sign up for WiFi with them for R399 a month but when it was time to pay it was R699. when it came it was not working so I sent it back October 2022 till now April 2023 the account has not been cancelled. I call and email but they keep giving me stories. This company is a scam

A Lady called and said that since I am such a loyal paying customer I won a laptop and there are no costs involved. A month later I start paying R500 extra on my Mtn contract for a “8gb bundle” included in this bundle there is a mercer laptop valued at R2500. So I end up paying R500 for 36 months, totaling up to R18000 for a crappy laptop and 8gb of “video” data I can only use to watch series on showmax!? This is straight up lying and extortion.

I made an enquiry on the MTN website in November 2022 for a new contract. MTN uses Mondo as a third-party company to assist with contracts. I got a call from Mondo on the 25th November 2022 to finalise my contract, during this call I specifically asked if I would be able to port my CELLC number over to MTN to be linked to my contract, the consultant said it will be done once I receive my sim card by contacting MTN. When I received my phone I did not receive a sim card with it. I called Mondo and was asked to visit an MTN branch to get a sim and to get my number ported. After going in to 2 MTN branches where I was told Mondo needs to provide the sim or I will be charged for a sim swap and I will not be able to link my existing number to my contract and I would have 2 sims - a contract sim and my existing number ported to a prepaid sim, I then called Mondo AGAIN, I was then told that I need to go back to MTN buy a sim and port my number and then contact Mondo again to get a sim swap done. On Thursday 2nd March I requested a sim swap to be done by Mondo, they requested the sim number for my number to be linked to and they confirmed the number that will be linked. On the 15th March, my sim stopped working completely, I get an error that says my sim is not provisioned. Since then I have made 6 calls to Mondo and 2 calls to MTN and my sim is still not working, IT IS NOW THE 24TH OF MARCH. They have linked my number to a sim that I do not have. I have been asked to put the sim in that I received with the phone but I DID NOT GET ONE!!! Mondo keeps telling me that the sim swap is done and I need to wait 48 hours each time. IF YOU EVER TRY TO TAKE OUT AN MTN CONTRACT MAKE SURE MONDO IS NOT HANDLING IT, THEY ARE USELESS!!!!!!

I was called for an upgrade. The lady that i spoke to falsely sold me a package, she told me that the data will be 150 gigs day data and 150 night data to my suprise the day data was broken into music and other nonsense things that i don't even know. Now i want to cancel my contract, i am charged a huge cancelation fee.

I want to complain about Nedbank Homeloans division. They have been deducting bond payments since November/December 2022. The same payment also goes off from my salary stoporder. They once refunded my money after i had to harass them constantly 4times. i received an email in January to say the debit order was stopped. Now February 2023 it went off again today. Ive been told by thandeka i can only get the money in 3-5 days. So now, what happens to my other debit orders, what do i explain to the debtors. I am sick of frustration. If this is the wrong platform, please forward it appropriately or inform me via this platform how to do it. Ashley van Schoor, Randall Green, Claudine Pillay you have given me the poorest service ever. What a shame NEDBANK!!

Took a Black Friday data deal with MTN. 1TB for R699. Was assured the contract allowed data share but after testing it out, found out there's no data share on fixed LTE. Fine, phoned MTN to cancel the contract within the cooling off period. Returned the router+UPS that came with the contract, Dealt with a company called 'Mondo' which apparently handles MTN cancellations? I confirmed the contract was cancelled. Still got debited R924 by MTN on January 3rd, prorata for December + January cycle. Phoned Mondo and they assured me i would be refunded this amount and will not get debited again. Here's the kicker: Got this SMS today: "Y'ello! Just a friendly reminder that your MTN debit order of R 8450.41 will go off on 01-Feb-2023. Have a good month!" What? What's going on? phoned MTN and they said the contract is still active and they cannot do anything from their side. I will have to deal with Mondo. How is this allowed? My contract is with MTN, how can they not have any power over this?

Runaway from professional scam artists. They first sell you lies(Gaveme a Wi-Fi deal saying I’ll get 300mb Download speed while they only give 10mb). After that they debit my account twice after cancelling on 7 days of their grace period. Guess what? Since September I’ve been call wasting over and over airtime and my credit is still not out. I think they hired even experienced scam stars because even their call centre will promise lies every time you call.