MobilityWorksReviews of mobilityworks.com

I bought this van 1year ago never have driven it my husband condition worst I paid to much fir this van I ask mobility to try and sell it but they said nobody buys Chrysler I owe 60,000 the be paid for conversion 44,000 so why the hell I still owe my husband is a veteran mobility won’t help at all do I’m going to let the va know that mobility won’t return my calls I got a text 3weeks after I begged for help they said we don’t but Chrysler nobody wants them so here we are can’t use the van has 200 miles on it not driven

Completely unprofessional, unpleasant, pushy, and down right rude. Will not return there for any purchases nor service in the future. Best thing would be to see them out of business to protect the unsuspecting public.

The technician messed up with the installation. He installed the bracket too far to the back of the wheelchair that's why the stabilizer couldn't reach the anti-tipper. When my wife stepped on brake, the whole wheelchair fell forward. My left knee banged the front console, and my forehead banged on the dashboard. The managers refused to listen and refused to fix the problem. She hang up on me when I explained the problem to her. Spend your money somewhere else and definitely stay away from Ms. Tammy, Ms. Janet and Steve because they have no integrity, no customer service skills and very unprofessional. They are definitely ruining the reputation of Mobility Works.

Hello, I have EMC equipment and was told that I would still be able to come to the Green Bay location when you bought out GT Mobility. I need service done and was just told that I cannot go to GB. I feel like MW doesn't care about their clients.

Predatory sales people, selling high priced vehicles to a vulnerable population. They knowingly sell ( wheelchair accessible)vehicles with major issues that require expensive repairs. My van was purchased in May of 2022, less than a year later, electrical failure, engine failure and sway bar broken in half with poor(incorrect parts) repairs, This could have caused a major accident and maybe even killed us. This is a 2020 van and I expected it to be in good working order. I was told this car had never been in an accident and had no recalls. Both of which is a lie-clearly. A Chrysler dealership informed me of the recalls, began repairs and hopefully after having no car for more than a week- it could be fixed. I called Mobility works and spoke to the service manager who was rude, condescending and actually tried to blame us for not reaching out since purchasing the car "10 months ago". He was attempting to gaslight me and even said we never had the car there for service- WHICH WE DID. In summary, DO NOT USE this company. Dishonest and uncaring management and sales. Now have thousands of dollars to pay to an honest dealer as they try to make this car safe. I am on the hook for a car payment of nearly 900/month for a POS.

Stair lift installed December 28 still tnot fully functional it’s now January 26th. Called over and over no response. Now they say there is a charge for cancelling my loan 29 days stil no proper operational stair lift

I bought a used car, already converted for disability, from this place. It took a long time to get it because they said they wanted to make sure that everything was right. Unfortunately, I had Covid and a broken shoulder, and was too sick to really do my homework. I do blame myself for not taking the time to have another mechanic look at the car. I bought it and within two weeks the transmission light went on. I took it to a repair shop and found out that nothing had ever been maintained. It cost me about $1400 to fix it. I Called Mobility Works, told them my story, but they never got back to me. I made several more calls to Mobility Works, but they never got back to me. I know there is now nothing I can do about this, but I certainly would never go back there, and hope no one ever allows them to do that lying and to take advantage of them.

Booked an appointment with them, Got 11am. They confirmed, via phone and email. I started phoning at 11:30, three calls and another 30 minutes, yielded that no one was coming. The tech that was assigned told me he doesn’t service my area and someone should have told me.