DDC L.
Good luck getting your money back...
Do NOT order from them. Like many others have mentioned already, their non-customer service is atrocious. I placed an order for 2 items, and then found out 2 or 3 days later that one of the items was out of stock; the order was not yet processed. So I contacted them the only way you can, which is through their online form, in the hopes that I can get my order cancelled and pick something else that's in stock. An automated message "replied" the next day saying that an item (the one in in stock) has been shipped. It's like they're doing it on purpose in order to keep my money. Whatever... I contacted them again the next day looking to cancel just the one out of stock, and haven't heard from them since; that is over a week now. Item is still out of stock, still no replies from an actual human, and zero updates on the other item in my order that they claimed have shipped. Having experienced this level of indifference to the customer from other UK based online stores in the past, I don't expect neither one of the items I've ordered to arrive within the next 3 months, if at all. Either case, my money is lost. Now I am forced to waste money buying the same things from other places.




