MobileFun.comReviews of mobilefun.com

I recently ordered a curved glass screen protector for my new Galaxy Note 7 which renders the on-screen keyboard virtually useless due to a loss of sensitivity. My only return option is to return it within 15 days, at my expense and wait for them to confirm the item is faulty. IF and I emphasize IF they determine the item is faulty they will accept the refund but in order for this to happen I must first spend even MORE money on this faulty product and return it to the UK. MY ADVICE IS STICK WITH AMAZON. AT LEAST THEY ARE REASONABLE!!!!

Placed an order and was charged immediately. 2 weeks later they had not shipped the order. When I enquired they created a similar order, charged me again (more than the first), and refused to cancel and refund. Now I'm out of pocket more than double what I was invoiced. They no longer respond to e-mails, and my bank wants me to wait 31 days on the off chance a miracle happens and this thief refunds me. They also store your card details in case they want to charge you again later. Do not trust sites that don't have a secure 3rd party payment gateway! MobileFun.com / MobileFun.co.uk / za.mobilefun.com / the NZ and Aus one all shipped from the UK- all the same thief

Received my two J5 Samsung cases today. But to my surprise the cases were to big for the phone. Yet the quality of the cases were very nice the cases are to big and the phone flopped around in the case and falls out. But since it didn't come from Amazon but from Mobile Fun, and they are in the UK, I just threw them out.

I placed an order for a mobile case on this website on 30th June 2016 which is not delivered to me till now. I have sent so many emails and messages to them but there is no response from them. I requested to cancel my order and refund my money back but even that also not done. When I login to my account it shows that my product is delivered. There is no toll free contact details mentioned in their website.

MacBook Pro case continually fell off my laptop. Customer service was poor, a never ending email trail that resulted in a final request for me to return product at my own expense in the hope I would get a refund for both product and shipping. As my dealings with them were so unsatisfactory I did not believe they would ever refund me. Putting the case in the recycling bin. Order at your own peril, or better yet, use a reputable company with a proper returns policy and even better than that, one selling good products.

THIS COMPANY DECEPTIVELY REPRESENTS THEMSELVES AS BEING STATESIDE...BUT THE PRODUCTS SHIP FROM ENGLAND AND TAKE FOREVER TO ARRIVE. THERE IS NO CUSTOMER SERVICE...NO RESPONSE TO EMAILS SENT AND ONLY AFTER CALLING MY CREDIT CARD COMPANY TO DISPUTE THE CHARGES BECAUSE I BELIEVED THEM TO BE FRAUDULENT, DID I LEARN FROM THAT THEY WERE ACTUALLY IN ENGLAND....USING A US ADDRESS, BUT OPERATING OUT OF ENGLAND. NOW I HAVE TO RETURN ONE ITEM AND PAY INTERNATIONAL SHIPPING AND GET DINGED WITH A RESTOCKING FEE AS WELL.

MobileFun has a poor return policy, is slow to get back to you, and does'nt stand behind the quality of the products it sells. Would not recommend and would advise to avoid purchasing from this vender.

To be honest I normally don't write reviews at all, but this experience with mobile fun had driven me nuts. I've ordered two cellphone accessories (ID 52842 and 52853) ID 52853 was never in the package when it arrived in my mailbox and talking to MobileFun's customer service is almost impossible!! I would never recommend this company by any means. Had to do a charge back for the item that never arrived.