MobileFun.comReviews of mobilefun.com

Items ship from the UK regardless of which Mobilefun website you're on. Be prepared to incur brokerage fees on top of duties and customs/import fees. I ordered 2 cases from the Canadian Mobile Fun site, paid in CAD, selected Canada Post Expedited shipping (20.99) and still had to pay an additional $25.40 in "admin fees" (brokerage), import and taxes. Hardly worth the $$, time and hassle

I will never use this company again - ever! Placed my order and received the dispatched notice. Order stated 2-3 working day delivery, so after 5 working days I contacted them. Received some rhetoric about taking 10 working days with 15 working days at the extreme. At 10 working days I contacted them again as it was obvious that this item was either lost or mis directed. More rhetoric without any obvious investigation into why this item hadn't reached me? Told them I was dissatisfied with this answer, but no reply to that one. At 15 working days I offered the ultimatum - send the item immediately or full refund including the non existent postage. This prompted a form which I duly filled in and am now awaiting confirmation of refund. At no time did this company seem bothered that I hadn't received my goods and in fact, kept sending emails asking me to review the product I had not received... Placed new order for the same product with Amazon on Sunday afternoon - received it the next morning... My advice is use Amazon or any other reputable company and avoid Mobilefun like the plague.

I'm amending my original review to reflect how this experience concluded. After 18 calendar days passed and I had not received my order, I called my credit card company to dispute the charge. Within 24 hours, I received a full refund on my credit card. I also received an email from Mobilefun telling me about the refund. I did find Mobilefun's customer service department to be good about responding to my emails promptly. My suggestion to them was that they need to be upfront with customers when they order items that shipment can take up to 20 business days. Here is my original review, before the refund: There's nothing "fun" about MobileFun.com. Don't even think about using this horrible and deceptive company. I ordered a wallet case for my Samsung phone on March 21st. The shipping I selected said it took "5-10 business days" to arrive. Eighteen calendar days later there is no sign of my item. And, here's a first for an online order, when I look at my order online it says that there is "no tracking for this order." I have contacted Mobile "Fun" several times and they now tell me it takes up to 20 business days to ship and there is, in fact, no tracking! I've asked for a refund, and they tell me to check back on May 2 (!!) if I haven't received it. Incredible, you order something online on March 21 and you might receive it by May 2! This company is a fraud, a sham, and should be shut down.

Hi there, I m soumy (order Id :6306799) I cannot reach your support until I write here. I have not received my order and it says completed in status. Whereas the tracking number I got is invalid/incorrect. I tried filling out your contact form a few time before posting anything here but I did not receive any reply Can you please verify and get me back with my correcr status/ tracking details

Service facile et livraison rapide. Produit fidèle aux images mais...après un mois d'utilisation normale, les côtés se désagrège. Très mauvaise qualité de produit. Je suis déçu...

still waiting to hear from the company as to when my order is shipping and get a tracking number. order placed july 7, 2017

Canceled order due to the fact that they would NOT accept my credit card for payment, state my order was to large ($400.00). Never heard of anything so stupid. Will not deal with them.

Got a random security email from the company that seemed fake. Was told to fill out a credit card form to verify my order. The email and the site seemed very fake. Was offered the ability to reply by email but the email was rejected. Took 3 days to get a response about cancelling the order.