MobileFun.comReviews of mobilefun.com

Horrid customer service. They don’t have a number and they DO NOT reply to you via email. DO NOT BUY from here, they will steal your money.

I ordered the wrong size cover for my mobile. I contacted them to let them know and they replied with advice on how to return this. I was surprised that they did not offer to replace this with the correct size in the process, that is when I had a feeling I would not receive a refund. I sent the item back through the parcel drop lockers for evri but never received a confirmation email, as this had happened previously when sending back to other companies, I assumed that the return would still go smoothly. As I had predicted, they said they didn't receive the item back and then refused to reply to me. The original cover took over a week to arrive via them but when I purchased the correct cover from the Samsung website at the same cost, this was delivered within 2 days with no delivery charge. I would advise anyone that this is a shady company and shop around before seriously considering using them.

I have gone ahead to place an order for this green case and it shows stock was showing as "due in 2 days". A day after I have placed my order, I received an email saying stock will be due in 1 week's time instead of 2 days. They have indicated that stock is due on the 7th of July and I have a follow up email stating that they will dispatch the item as soon as they have them. I had concerns there will be delay and indicated that I would like a refund if the stock is not in by 7th of July. On 7th July, I have emailed them asking for an update. As of this posting it is 11th July, 2 business days from 7th July, nothing from them. I'm very uncomfortable placing my order with this vendor and would avoid this vendor in future. First of, I was agreeable to the delay of 1 week, despite the fact your website says it is due in 2 days. The fact that your rep chose to casually ignore my email update tells me you don't respect your customers and treat us idiot. I wouldn't be surprised if my delivery is 1 month later or even never. Please be careful with this vendor. I giving them 3 business days of no response before I file for a chargeback.

Hello I am very disappointed with this website, they show photos of real cases taken on company websites except that they sell counterfeits, exemple: for my pixel 7 pro I wanted a ghostek nautical slim, the photos are authentic but I received a lower quality counterfeit and paid almost full price, the site announced a discount, but after discussion with customer service impossible to get a refund, so I do not recommend this website.

I wish I'd listened to the other reviews on here. I paid $50 for an S-pen and was told it would arrive in 10-15 days. We're on day 17 and I still haven't seen it. If you're thinking of ordering from them because of their lower prices, please reconsider. A more expensive product in your hands is better than just tossing money into the void. Edit: I was assured by customer service that, if nothing else, my pen would arrive by February 1st (nearly a full month past my order date). It is now February 2nd, and I still have yet to see the pen. Customer service was friendly for the one email they sent telling me to wait, but has gone radio silent for 24 hours (and counting) ever since I confirmed they missed the *second* delivery date they gave me. Please don't waste your time with them.

Ordered cases for mobile phones on 16th December Hadn't arrived before Christmas , was told there were problems with the courier, after waiting for another week contacted customer service to request status and was promised delivery by 3rd Jan, which didn't happen, then requested a refund, and up to the 8th Jan - NO RESPONSE

Still waiting to receive my order "delivering in time for Christmas". I have asked for a refund on more than one occasion and was asked to wait to see if there was an update by 31 Dec (after Christmas) for which there was none. Issues with Evri is not my problem and according to tracking they have been waiting since 16 Dec to receive the order... Continuing to hold onto my money at this stage is shameful. I just want my money back and a refund is the right thing to do.

Very cheap phone case. Extremely difficult to return product and if the product you return is not damaged or faulty they charge you £3.50. The process of returning is very complicated. They charged me nearly £12 for phone case which probably costed them £0.50.