MobileFun.comReviews of mobilefun.com

I ordered a case for an HTC U11 based on the website description the said it had a document pocket for passports and other items. It does not have any such pocket. I wrote customer support by: 1) answering their e-mail on how satisfied I was; 2) complaint to Customer Support on the web site; 3) I filled out a return form Not one e-mail response and the web site description is still false. Anyone can make a mistake but at least fix it.

Terrible service while shipping, and not keeping customer updated on equipment status. Never buying from you again.

The not shipped to Saudi Arabia .

I recently ordered a bike-mount phone holder and an accessory pack from MobileFun.ca. First of all, I find it offensive that a company can masquerade as a Canadian (or whatever country) company, simply by having a website ending with the relevant country letters. You have to look carefully to see that they are actually located in the UK. When it arrived, although the packing slip noted the bike phone holder as shipped, the only thing in the package was the accessory pack. When I wrote them, I was asked whether I had mistakenly ordered the car mount. To prove otherwise, I forwarded the original order email, which clearly showed the two items - one being the bike holder. The final straw was the answer to that: "We do not include bicycle mounts in our accessory pack." Huh? What kind of stupid answer was that? Sounded like someone who either didn't read my complaint carefully, or was being deliberately obtuse in an effort to brush me off. I subsequently complained in their customer satisfaction survey, but have heard nothing back. At this stage, I do not expect them to do anything. Somehow they think that not receiving a product I paid for, or getting a refund, is an acceptable business practice. Do yourself a favour, and shop somewhere else.

Worst company, by far, that I have ever dealt with. Their expensive products are shoddy and flimsy. There return process is ridiculous. And once they receive your returned merchandise they don't reimburse the entire amount. Although they do continue trying to convince you that they have paid the entire amount, as if you never took 1st grade math and don't know how to count. Everything about this company is wrong. Customer service is absolute garbage, products are extremely cheaply made, and they basically steal from their customers. DON'T EVER USE THIS COMPANY. YOU ARE BETTER OFF DEALING WITH SOME FAR OFF CHINESE EBAY RESELLER THAN THESE CROOKS.

Cancel my order just because my billing and shiooing address was different. Therecwas a mistake in my delivery address I requested an amendmentbut they were no help instead they cancled my order due to security reasons.. No help at all.

Absolute WORST online purchasing experience I've had in a long time. I bought two things. A case and a screen protector for my s8 plus with express 2 day shipping on Saturday May 13. The next day i realized that i accidentally purchased a case for the s8, and not the plus variant. So I sent in a cancel order request that same day, giving ample opportunity to cancle my order. Unfortunately they do not work on sunday. So on monday I recieve an email saying that my order has already been shipped. (You would expect them to look at the order cancellations before sending product out but I guess not) about 3 hours later I receive a second email. The email stated that both my s8 case and my s8 plus screen protector were shipped and are now in transit. 3 days later Wednesday May 17 (3 days later NOT 2 days like I payed for in fact it was more like 5 days as it should have been shipped same day) I finally receive the package. I opened it up and there was only my screen protector in the package. With a paper saying that the case was out of stock and will be shipped at a later date. May I add that in my email it confirmed that BOTH the case and screen protector were shipped. Also in the website it never warned me beforehand of stock shortage or that my package will ship 2 days after purchase. And the best part. They probably are still sending me the case even though I attempted to cancle my order. Horrible experience.

En av dem sämsta bolag som jag råkade ta kontakt med. Beställt början av april ( betalat!) för en produkt. Visat sig att de ljög om leveransdag också. Produkten hade de inte i lager heller. Lovade betala tillbaka pengarna, nästa vecka. Sedan dess gick en månad! No money back!! Sk...it företag!