MitchellbarocioReviews of mitchellbarocio.com

Mitchell Barocio described on their website that their sandals were made entirely of 100% premium genuine leather. Their return policy is to return the items in their original packaging within 50 days, and they were based out of the United States (Houston, TX). I received my product in the mail today, and I am beyond disappointed. I received a pair of cheaply-made sandals that look like they came from the dollar store, made from fake leather, replete with cheap plastic-like foam soles. I immediately emailed their support email requesting a full refund & free shipping label, and an AI model instantly shot back an email saying they will offer me a 50% discount and let me keep the item, or just give me a full refund and provide me a return address. I said I do NOT want to keep the item, nor do I want a discount; I want a full refund and a return label. I then received a reply that said something to the effect of “unfortunately, the customer will have to be the one that pays for the shipping label because it has to ship back to our Canadian hub.” From my past experience with another fraudulent business, it costs anywhere from 1/3 to 1/2 the price I paid for the item to ship it back to Canada! I’ve been duped, and this is absolutely unacceptable.

The company does not respond or provide return instructions. The products were cheap, poorly made, and absolute trash. Worthless and extremely cheap material. I would be embarrasses if this was what my company sent to PAYING customers - sorry ex-customer. Products are not as described nor look like the advertised item(s). I work hard for my $$ and people like this just take advantage of suckers like me who believe in and support small businesses.

The shoes came tightly wrapped in a plastic bag. They weren’t even in a box. When I tried to return them because they didn’t fit I was told that I could keep the shoes and they would send me a replacement for $29.98 which I could not further return. When I objected, they finally told me I could return them to an address in Canada, which cost me $30. not worth buying.

*****MARK AND AVOID**** This company is out of China and not from Texas. They are fake and cheep as hell!!!! If I could rate these products at a zero I would. The lies perpetrated by this fake company have not bounds. The products shown on the website are so not what you get. I received some shoes they said were leather and they were CHEAP pleather. The soles are not orthopedic and VERY misrepresented. I am currently waiting a FULL REFUND.

I received a pair of “boots” that I paid $85 for. They were not in a shoebox. The material of the boots was equal to a Walmart plastic bag for the uppers and the sole was made of cheap sponges. I asked for a refund which also had the side by side comparison of what I thought I ordered and the real item. They refused the refund and also stated that they are in Canada so the shipping fees with tariffs would cost as much as the shoes. I can guarantee these “boots” were made in China. The site states they are in Houston, TX, which is another lie. There is such a thing as truth in advertising and this company is nothing but lies. They are frauds! I have ordered a lot of items online and been slightly scammed. This however was the worst experience I have ever had and truly wanted the public to know.