Military Flight TravelReviews of militaryflighttravel.com

To whom it may concern, Im not a happy camper! Back in July 2015. I, Allen Gray, went online to search for a good site for travel for my wife and I and we decided to include our daughter in our 14th year Anniversary for September 2015. I vaguely searched and narrowed down, and finally I chose Military Flight Travel for our Anniversary Vacation. Thinking this site gives the best rates on traveling aboard or here in the USA for military Actived/Retired personel. Two months later and the day of travel, We received bad news at the airport. Saying, "Our itineray and booking wasnt book for us to travel." You all just dont realize the Sadness, Dissappointment and Embarrassment we were faced to hear, that US Air didnt have our vacation booked. Now remind you, we arrived at the Airport 2hrs prior to departing. We waited 2hrs to hear this dissappointing news. Why I NEVER, expected to hear this after planning this trip two months ahead of time. How Disgusted, Disbeliefed and Dissatisfied I was!!!!!! My family was dissappointed most of the all. While being in the military, the number 1 key factor is, " Communication!" Mis-Communication can sink a ship, and our ship was sunk. We were excited and eager to make this vacation trip, an enjoyable one with our daughter. We never received a call on the change of flights the day before our departure. But instead we found out the day after missing our flight on our 14th year Anniversary, that was planned two months early! It was in my Junk mail instead. Now is this how we conduct military bussiness with our Active/Retired/Disable/Veterans across the board? This bussiness showed very, very poor communication, too many errors on change of flights at the last minute. Now I can not give a good rating to a bussiness that was planned two months out. There is no excuse for poor judgement of character! From a upset, dissappointed Retired/Disable Veteran!

My wife and I had a disappointing experience. Unfortunately we were not able to request upfront our seating preference and we were not guaranteed that we would sit together.

Most of the representatives were polite and friendly, however the Supervisor Bryan is very rude and unprofessional. They sent our contract with the wrong banking information to set up the allotment. He hung up the phone on us and never called to apologize for a mistake they made. Do not use this company!! When you are paying your money you should be treated with respect!

This company was a lifesaver when I needed to fly from Hawaii to St. Louis because of a family emergency. However, once I began to make payments I was told by a manager that MFT only reports to the credit bureau if the account is derogatory. This was in the contract that MFT would report satisfactory accounts. I have not had one single missed payment and MFT has NOT reported as agreed.