MilanoutwearReviews of milanoutwear.com

Should have known better than to trust an online Facebook boutique store. After multiple attempts to return a jacket and even compromised 50% refund they have not responded back despite several emails. No number to contact him. Do not trust these guys.

No response to refund request for a jacket that doesn’t fit. Don’t buy from this company!

Total rip off. I ordered a jacket which came back damaged and they refused to reply to my email requesting a exchange or refund. DO NOT BUY from this company.

Requested return and refund because the size of the item isn’t remotely close to the dimensions provided in the sizing chart. Was told they cannot do returns, but could refund half and then I keep the item. Not sure why I’d want to keep an item that doesn’t fit nor do I think it’s fair to only refund half of the purchase price when their sizing is very inaccurate. I explained this in my reply and again their customer service has gone dark. Their products look good, but the sizing cannot be trusted, they don’t accept returns (how is that possible?), and getting a response from customer service is near impossible. I’ve sent multiple follow up emails without a reply. The only reply I’ve ever received was coincidentally shortly after I posted my initial review. I’ve even accepted their offer of a 50% refund, because it’s so difficult to communicate with them, but still no response.

Same issue as everyone else, wrong sizes, no response from multiple emails. You have to call you credit card company and issue a complaint for a credit to your account.

Packaging said correct size but the tag inside the Jacket was not correct. Reached out to customer service about they were going to fix the issue. They requested pictures. I sent pictures and have not heard from them since. Very poor customer service. Would not recommend purchasing anything from this company. The reviews saying they have great customer service are a joke! Lesson learned.

Does not allow for returns/exchanges except for vendor error. This information is not posted on their website. Had been aware I likely would not have ordered given how hard it is to determine fit even with measurements without trying on a clothing item. All the positive reviews are clearly fake. Overall do not recommend this company at all.

THIS IS SOME INTERNET BASED SELLER WHO IS SELLING CHEAO CHINESE MADE CLOTHING AT A PREMIUM PRICE. DO NOT BUY!!! THEY DO NOT ACCEPT RETURNS. I AM CURRENTLY TRYING TO DISPUTE THE CHARGE WITH MY BANK