Natusy
Requested a refund over 40 days ago…
Update: After posting this review, the co-founder reached out personally, apologized, and issued a full refund. I appreciate that it was resolved in the end. - Requested a refund almost 2 months with all required documentation, including screenshots. What followed was a series of automated replies that ignored everything I had already submitted, asking for forms I had filled, screenshots I had sent. When I pushed back, they promised to connect me with a human agent. That was 10 days ago. No response since. $29 may not seem like much, but the complete lack of accountability and the disregard for a paying customer says everything about how this company operates. Avoid!



