WEBCLIENT
NO RETURNS WHATSOVER
I purchased a guitar online - 4700.00. They actually gave me a good deal vs their asking price. When the guitar arrived it was in good shape - beautiful. but it wasn't what I thought based on the photos. It is a smaller guitar and doesn't feel right to me. Not my thing. So i inquired about a return and offered to pay a reasonable restocking fee and both directions shipping. NO DEAL. NO RETURNS, This is not on the website. there is no policy for returns on the website. Every guitar dealer I have dealt with allows returns. GuitarFinds in CA gives 72 hours. Wildwood gives 48 hours. Carter vintage gives 48 hours. Driftwood gives 14 days. Even Miami Guitars - “Customers have 72 hours from receipt of an instrument to determine if it is right for them.” Dont you think that a return is actually good business? So be careful. this incident doesn't allow me to continue any business with them. Bad policy. If I had seen "no returns" on their site, i would have never bought it. This experience was bad, considering I bought one from them a few weeks ago and they made good money, and i have expressed how much I like the guitar. Now they say no deal.