Meridian Health PlanReviews of mhplan.com

Meridian offers transportation to appointments...the company they use cancels my appointments without notifying me..so I miss needed appointments, then tells me they aren't responsible...it is a "benefit" you offer, so it IS your responsibility to assure it is competent..which it is not!! I must walk 6 miles to my EMG due to their incompetence, Dr's offices bill you anyway if you don't cancel within an hour of the appointment, but my insurance provided ride doesn't show up!!

What went wrong is Meridian Transportation. I’m agreeing with everyone on here. Meridian requires a Level of need, is not working because Meridian is not faxing the document to the Doctor for certification. I can’t get transportation without the document. Miss life threatening surgery . This is a fail company since the pandemic. Shouldn’t be in business serve no one, I don’t understand how the government can let this happen. Bad businesses practice and a death trap. Just admit you can’t serve the people, step aside you deserve it.

They have denied an MRI for a young patient with a knee injury and said patient has been suffering for 4 MONTHS! Went back to ER and condition is getting worse. MRI was recommended but Meridian no longer works with any of our doctors. Only 'possible' way to get the patient help is to switch doctors, but it takes months to see a new doctor. If I could sue them, I WOULD!

I’ve called 6 different times, talked to several people my client called and authorized me to speak on his behalf gave all the necessary information, and they are still not letting me speak what we need to get figured out with his plan. Every one of the workers I spoke to were the most unprofessional and rude people I’ve ever spoken to in my life. No help was given as we needed from this call. Horrible experience with this company. One of the workers I spoke to kept sighing at every thing I’d ask as if it was an inconvenience for him having to do his job.

Always messing up on transportation and canceling our rides missed very important appointments we needed to go to that took us MONTHS to get into

I've dealt with numerous companies throughout my life (I'm 55) and I can honestly say this..This company is not just awful, it is down right dangerous. I have literally had 6 medications denied because they always use the same excuse about having there inhouse "doctors" or "recent studies doesn't appear to help" bs. Folks, just look at all the other reviews here saying basically the same thing. Beware! I cannot stress this enough. Good luck and God bless.

Unsure why this medical insurance gives inaccurate information regarding coverage and location. We were appointed offices that were 40 plus minutes away, we are given addresses to offices that were not compliant with Meridian, we were given providers names with the wrong location, given a Hospice number instead of a basic primary care doctor, etc.

worst company ever, I can't wait to change it soon