Meridian Health PlanReviews of mhplan.com

Customer service is absolutely atrocious. They claim I'm over MME but I'm at level. They also claim I need 2 pre-authorizations when I only need one. They operate completely outside DEA guidelines. Someone should go to jail.

Worst insurance plan ever. They deserve 0 stars. They don’t cover any of my medicine while being pregnant with severe morning sickness I had to pay out of pocket. They also cut my 1 year old son from medical coverage, which is unbelievable. I should have stayed with county care. DO NOT GO WITH MERIDIAN. They will leave you for dead.

By far one of the worst customer service provider and failed website. I have been trying to login to my online portal since yesterday and it gives me some failed timestamp error! Called customer service and I am asked to enter an extension regardless to what choice I make ( member services). The entire Insurance Insurance lacks intregrity. The have hired most people who sound zoned out or just read scripts back to you. So much back and forth and no intregrity. The "Suits" running the health care industry and the government do not care about people. They care about profits and the result is people fending for themselves while they leech off of our taxes and grants.

Awful insurance that doesn't even know what providers takes this insurance. The medical providers and facilities database they provide and use is a straight up lie. I called about 20 doctor's and therapist offices listed on their database only to be told it's not accepted. They do nothing to update the information and when asked, they say "the doctor didn't update the coverage info." Calling meridian doesn't help because they use the same database to suggest where to go. I live within 15 miles of the center of Chicago and how is this acceptable, I do not understand. Doctors that takes meridian in woman's health and behavioral health department is the textbook example of medical malpractice and gaslighting and they will refuse to adjust meds or run any tests. I am in need of trauma specialized therapist for my severe PTSD, but no therapist in 50 miles radius is covered by Meridian. Medical rides they provide is outsourced using a taxi company and Meridian have no control whatsoever on the quality of service or safety of the patients. The driver frequently picked me up was rude, hostile, and would break at least 5 traffic laws per ride. I always feared for my life when he shows up and when I communicated this to meridian, they said it's entirely up to the taxi company to send you who and they don't have any power to stop the company from sending the same driver. They keep sending me unwanted emails and even after unsubscribing 10+ times from 10+ emails, they still send emails. This is actually illegal in US which makes this even funnier joke. The links from the email are broken half of the times and there is no practical info in it. I do not recommend this to anyone and the government should be ashamed that they call this public health care.

Rubbish/Terrible insurance plan. Save yourself the stress and don't ever enroll anyone you love with this plan. Since Meridan doesn't state this up front I'll inform the people. They DON'T COVER contacts ONLY EYEGLASSES so if you only wear contacts this isn't the plan for you.

Meridian just switched to "SafeRide" for NEMT . Waddaya know , my ride was a no show . I guess that's as safe as you can get when there is no vehicle to get into . Here's a hint people - all the med. coverage in the world won't do any good if we can't get to the Doctor .

No stars if I could they cut me off my insurance I'm a senior lady they are terrible wish I had gotten another plan they need to be out of business

The absolute worst provider ever. Sent messages no response. Called the person who answered the phone not professional. Transferred me to a manager and of course no answer and could not leave a message. It is the most disorganized provider I have ever encountered. I was trying to get a new Behavioral Health Appointment and they are disorganized for even an appointment. They just plain don’t care. Thanks goodness I am not suicidal because if I would this would have pushed me over the edge.