Metal UnlimitedReviews of metalunlimited.com

Thieves! They robbed me and blocked me from social media and wouldn't reply to my emails or calls. I dont even want to give this company 1 star. I made an order with them in November and cancelled it the next day when I heard it could take 6 weeks for delivery. They told me at that time that I would get a refund of my money within 2-10 business days. It has been 26 days now. No refund. And now I am blocked and cannot get anyone on the phone. DO NOT ORDER FROM THEM!

I placed my order on October 13th for Christmas gifts for my family. I asked for 4 of the same name and 1 of a different name. On the website it said it takes 2-4 weeks. 4 weeks later I emailed them to find out where my order was and was told it takes 4-6 weeks for orders. 2 weeks later I sent a second email inquiring about my order and was told that it had come out with flaws and was being recut. 7 weeks after I placed my order I received my items only to find out they had shorted me 1 of the ones that had the same name. I again emailed them and let them know and was asked to take a picture of what I had received and the packing slip...I don't know why. They apologized and told me they would get it cut and shipped out immediately. I would definitely not recommend this company as it does not look like my order is the only one that has been messed up. I hope that I receive the last one and my Christmas is not ruined by their lack of business knowledge.

I ordered a split monogram with last name and the name is soooo small it looks stupid. I emailed them and theyre not gonna replace. I would not recommend useing them. I use a cricut machine myself and could have sized it alot better than they did. Very poor customer service and product.

Overall experience is frustrating. Didnt apply my Groupon, overwritten with first time welcome code. I called them and worked it out so I thought.. They Sent me a email on a refund but never honored the Refund, total liars! I would Never use them again nor could I recommend anyone uses them! SAVE your time and Fustration!

I ordered 4 Christmas gifts back on October 29th. I emailed them on November 17th and was told that my order was in the final process and they would send me an email when it shipped. I emailed them again on November 30th about the status and have received no email as of today. I called customer service and got their tacky piano concerto for 16 minutes and no one ever answered. This is the worst customer service ever and now I am left wondering what to do for the 4 gifts that were in this order. I am also out over $200.00 for this!

I ordered a sign with a first name and last name on the top and brewing company on the bottom. I okayed the preview because all four words were spelled correctly and in the right place. The sign arrived and the first name and last name were put together and the words brewing co. were put together - no space inbetween. I emailed and sent a picture and was told they would not redo the sign or offer a refund. Why would anyone assume you had to ask for a space between different words? They said I could buy another sign. Very poor customer service. I will never purchase from them again.

Their website allowed me to purchase a sign showing it was free with $8.49 shipping and they are not honoring my purchase I ordered a sign back on 7/31 from them. Order#549523. Once I added the customized sign to my cart to check out the website showed that the price was free and the shipping cost was $8.49. I paid the amount and received the confirmation email stating it could take 4-6 weeks for the order. I sent an emails last week checking status Because it was past the 6 week timeframe and to update the shipping address due to us moving soon. I never received a response so I called into their customer service and got the address updated and the girl advised me she'd check with the designer because of how long I had been waiting. Today I get an email stating I needed to pay $310 for the sign because their website had a glitch or they would cancel my order. I sent them a screenshot of my order but they still would not honor it. I have already patiently waited 10 weeks for my order only to be told I have to pay for their companies website glitch on the price.

Do not order from them! They use false and misleading advertisements. Then once you’ve already paid they tell you to get what you want you need to pay more or they won’t make it. But when you tell them that if they won’t honor what you ordered then you want a refund they won’t do that either. So then you are stuck paying what ever they say to get your product or lose the money that you paid for the product in the first place!