Merryreindeers Reviews | Read Customer Reviews of merryreindeers.com

Merryreindeers Reviews | Read Customer Reviews of merryreindeers.com

Merryreindeers reviews

Showing 38 reviews with 1 star · Clear filters

Amber Q.
Jan 9, 2024
AWFUL AWFUL AWFUL BUYER BEWARE
AWFUL AWFUL AWFUL BUYER BEWARE! I looked at this website before I ordered from them and it appeared to have all positive reviews, I’m now realizing they were fake. This is a Chinese website, it is *NOT* a boutique based out of Austin like their website says. The quality is laughable, it’s like the pajamas are made out of a table cloth and an adult size M is small enough to fit my 7 year old nephew. The only way to return is to send back to China on your own dime ($50+) and then you’ll be ghosted anyway and out even more money. Don’t do it.
Response from MerryreindeersJun 20, 2025
Dear Customer, We sincerely apologize that your shopping experience did not meet your expectations and for any inconvenience caused. Regarding the issue of the item not matching the description/quality problems, we are actively investigating and will enhance our quality control process. If you have any suggestions or need assistance, please feel free to contact us anytime.
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jessica D.
Dec 22, 2023
DO NOT ORDER
DO NOT ORDER! You pay for all returns yourself!!! You send them back overseas at your own cost and will only return under certain circumstances. I’m out 220 dollars on the product then have to ship them back on my own money and hope I get a refund!
Response from MerryreindeersJun 20, 2025
Dear Customer, We're truly sorry that your shopping experience didn’t meet your expectations. We take your feedback seriously and have reported the issue to our team.We’re constantly working to improve our products and services.We hope to have another opportunity to serve you better. If you have any suggestions or need assistance, please feel free to contact us anytime.
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Sydney & Cameron N.
Dec 17, 2023
Bad quality
Bad quality fabric. No stretch, not very soft. You’d think for the hefty price, the pajamas would be comfortable. But nope! I would return but returns sound like a hassle from other reviews and we wouldn’t have matching pjs this year so they’ll have to do! Don’t buy from here.
Response from MerryreindeersJun 20, 2025
Dear Customer, We're truly sorry that your shopping experience didn’t meet your expectations. We take your feedback seriously and have reported the issue to our team.We’re constantly working to improve our products and services.We hope to have another opportunity to serve you better. If you have any suggestions or need assistance, please feel free to contact us anytime.
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Wine L.
Dec 15, 2023
AVOID AT ALL COSTS! SCAM WEBSITE!
AVOID AT ALL COSTS! SCAM WEBSITE OUT OF CHINA! I received pajamas for my family for Christmas this year that are not at all what is represented on their website. After trying to return and refund to China they refuse to accommodate. This is clearly a scam website. BUY ELSEWHERE too many other options with clear and appropriate return policies.
Response from MerryreindeersJun 20, 2025
Dear Customer, We're truly sorry that your shopping experience didn’t meet your expectations. We take your feedback seriously and have reported the issue to our team.We’re constantly working to improve our products and services.We hope to have another opportunity to serve you better. If you have any suggestions or need assistance, please feel free to contact us anytime.
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mar G.
Dec 14, 2023
poor quality clothes
poor quality clothes. they are not pajamas but costume like material. not warm at all. sizes are awkard . we tried returning but because it was 13 days from when we received them they dont want to do anything about it . first time costumers and will never buy from them and recommend their products. you are better off buying from old navy.
Response from MerryreindeersJun 20, 2025
Dear Customer, We're truly sorry that your shopping experience didn’t meet your expectations. We take your feedback seriously and have reported the issue to our team.We’re constantly working to improve our products and services.We hope to have another opportunity to serve you better. If you have any suggestions or need assistance, please feel free to contact us anytime.
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Anonymous
Dec 13, 2023
They will not pay for shipping of a…
They will not pay for shipping of a return if the clothes don't fit. It was going to cost more to send it back to china than I paid for the clothes in the first place. And all the clothes ran super small, my 5 year old could not get her foot through the legs of the 6/7 pajama bottoms. Waste of money.
Response from MerryreindeersJun 20, 2025
Dear Customer, We're truly sorry that your shopping experience didn’t meet your expectations. We take your feedback seriously and have reported the issue to our team.We’re constantly working to improve our products and services.We hope to have another opportunity to serve you better. If you have any suggestions or need assistance, please feel free to contact us anytime.
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