Mercury CardReviews of mercurycards.com

Absolutely awful. Ive had this card for 3 orn4 years at this point. And come to find out they changed their policy, WITHOUT NOTIFYING ANYTHING, that they changed to DAILY finance charge. I had the card current and the charges I made in the last week forced a finance charge. 1 charge was only 14 days old. Absolutly rediculous. Do not use this company EVER! There are so many other cards that are better to use then this shady ass company.

Worst card ever!! They will drain you with interest!!

I have had a card with this company and the company prior to them taking over ,Have 100 % on time payment history with this company ,most of the time paying more than required,Was told that this Company was now going to charge a paper fee,which I called about 3 different times regarding being legally blind,100 total blind in one eye with 35% vision in the other and told the company that I needed paper statements in order to handle my account as I did with all other accounts I have ,None of which had problems about waiving the fee due to my disability being able to read on the computer for long periods.and made an exception for me except this company did not care said they would look into it which is not true,,So my advice to anyone looking for a credit card don't fall for this companys games because as a customer ,they don't care,as a person being disabled they don't not care,Trust me when I say to you Go to Capital One ,American Express,or even Synchrony for that matter all have better people skills and care and will to work with their customers especially after years of loyal on time payments ,I will be looking into a lawyer regarding person with disabilities act about the exception this company was unwilling to waive or work with me yet when i closed the account they are sending my statements now on what i owe with no charge for the paper statements ,so now people you tell me what sense that makes and mightvi addbifvtheyvwould have waived the fee ivwouldbhave left it open I really don't care about this the fee isn't but a couple of dollars but when I startrd this card in 2016 and still had it as of today June 7,2024 never paid a paper statement fee ,you would think that 30% interest rate is more than enough to cover a paper statement .Well to all readimg ,Please take some advice andbdo your research about this Company and Shop around and watch for their sneaky terms and fees ,so just expect extra and I don't mean extra service ,

I had this card for several years and quite honestly applied for it to improve my credit. I recently paid off the entire balance on the account and was charged several unscrupulous fees on a zero balance. I called to dispute the charges and they did not care one iota about the facts. They did not budge to waive the fees and when I threatened to close the account they basically said "Fine". I read negative reviews about Mercury before, but just passed it off as disgruntled customers. Now I am on the receiving end of Mercury's crap! 😡

This company sucks let's say don't ever thing about getting this card. Perfect payment record with them. They ask me 7 questions to verified who I was and told me their is something wrong with my phone and they could not text me a code. But when I on the phone with they goofy person that works for them I receive 2 text messages from my credit union. I don't trust this company and Never due business with them.NEVER!!!!!

I would give zero stars if I could thought this was my favorite card they increased my limits to 2750.00 then I go to pay 250.00 if that didn’t transfer the money to the account for withdrawal yes my mistake but I have about 10 credit cards and never had this issue. I repossessed the payment.. go to use it and it gets declined so I call and they say my account is closed for non-payment. So I’m confused because I always pay my stuff. Go look and see where I had to resend out the payment to be withdrawn. So needless to say over a mistake this credit card company screwed my credit. From closing my account and making my total limit drop. Wish I’d never got this card. Beware

Extremely disappointed in this company. I started with a $3,500.00 credit limit and I have never missed a payment or paid late and I always paid the full balance. I had an identity theft which was reported to the police and credit bureaus as it dropped my score by 28 points. I received my monthly statement via email which showed my credit limit at $3,500 and the next day they dropped my limit to $1,050 without notifying me because of my credit score dropping (still a good score even with the drop). The only reason I noticed the limit decrease was because I went into the app to make a payment. It is obvious they don't look at the persons history with them, nor do they value your relationship as a good paying customer of theirs. I explained what happened and they still did nothing after being with them for 2 years. All my other credit card companies understood and didn't penalize me for the acts of a criminal stealing my identity. I definitely would not recommend this company to my worst enemy! I never would have thought I would be penalized for paying my balance in full and on time every month for 2 years! Won't be using their $1050.00 limit, as all my business will now go to my other credit companies.

I had a Mercury credit card for several months. Today March 25 I received a letter that said that the card was canceled due to inactivity!! I have several other credit cards and was keeping this one open for emergencies. Imagine my shock when I saw that the card had been canceled. All of my other payments are on time and I never had a payment due since I had not used the card. This will most likely have a negative impact on my credit score. Obviously I would not recommend this card to anyone!!’