Mercury CardReviews of mercurycards.com

I got this card about 10 year’s ago when it was Barclays to rebuild my credit after divorce etc. since Mercury or “First Trust” took over my card has been hacked 3 times- have had to get replacement cards and now they are accusing me of charges I didn’t make even though they sent me Fraud alert email and text messages back in October 2024. I have re-established myself pretty darn well in 10 + years and I don’t need this card anymore. The cyber security in this company is apparently not up to speed on how to protect their customer accounts. Paid this off and won’t ever use again and will most likely shut down even if it pings my credit score

Biggest Liars biggest thieves they will reap what they sow this company doesn't deserve no stars they are some Liars they are some thieves and they are Satan's puppets. Greed is there first last name. They stole from me big time 😡 but that's ok you Liars you will lose more than what you stolen. Sorry puppets 😡 you people are going down, and you deserve it. I will never refer you puppets to anyone, not even my worsts enemies, no you deserve everything coming your way, you BIG LIARS AND THIEVES

After paying off the credit card, I received an email that stated that my credit limit was reduced. Admittedly, I was paying the minimum; however, I guess that it didn't suffice for them. They claim that I had "delinquent payments"...but I don't believe that to be the case. At any rate, I'm going to cut the card up and use my other credit card. Since they claim that I was delinquent, I will not even use it all. They don't deserve my business...and I would advise anybody to stay away from Mercury!

If I could give 0 stars I would. Never get this card. They will take forever to process your payment and charge you a late fee when it’s their fault and then proceed to argue with you over the phone. Never had worse customer service over the phone and never had to deal with a card this bad.

Been a customer for years, asked for 2-days grace period to pay bills without being charge insane $40 for late fees I have been denied, horrible, will close the account ASAP for me.

I would advise everyone to stay away from this company called Mercury. I got a pre approved offer for $4k applied and got approved but they did not send me the card for a month and started charging me monthly fees. I tried updating my address to no avail, they kept on lying about sending the card to my previous address which I tried to change the day I applied but the app nor their reps would let me change the address until a later date. I called in three times and finally got hold of the supervisor who did not even respond well provided her fake name and refused to acknowledge that I had called in three times earlier to try to change my address. She was so rude…and had no customer service skills,I received all mail from my previous address except theirs which is so funny..,Also she advised that it’s going to take another 10 business days from the date I advise her again of the address change… I cancelled my card and would advise please stay away from Mercury..I wish I could give them 0 stars

I transferred my balance to a no interest card. They will not update my balance with Transunion or Equifax even though I have a 0$ balance. Hence my credit score is suffering because it shows I owe 2000$ plus dollars more than I really do. Can't get a major purchase at a good rate cause it reads a fair score when I am at a very good. I called customer service. Was lied to. My score was not updated. I am disputing. Do not recommend.!!!!

this is the worst credit card company I have worked with, and little I knew about them they have one of the highest interest rate and worst services and their fees are ridiculous. they charge fee for breathing. I regret I got the card and DO NOT RECOMMEND it for anyone even though your credit is not good.