PHYLLIS W.
After being a customer for years .not…
After being a customer for years .not missing a payment.uped my interest to 36.and going to charge yearly fee of 150.i closed account.just don't see why company's need to put people in more debt .

The Mercury® Card is trusted by more than 1.3 million customers and has supported over $6 billion in credit issued since 2017. Issued by First Bank & Trust, and payment activity is reported to all major credit bureaus, so responsible use may help you improve your credit profile and potentially qualify you for credit line increases over time.Cardholders may earn cash back rewards with flexible redemption options and receive access to their FICO® Score. With 24/7 account access and convenient payment management tools available through a top-rated mobile app, the Mercury® Card is designed to provide both value and control. $0 security deposit $0 application fee $0 fraud liabilityLearn more This card is issued by First Bank & Trust, Brookings, SD pursuant to a license by Mastercard® International Incorporated or Visa® USA Incorporated. All trademarks are the property of their respective owners. Please note: This page is not monitored for customer service inquiries. For assistance with your account, please contact Customer Service for Mercury Cards at 866-686-2158.
Mercury Card (mercurycards.com) has 689 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 226 reviews with 1 star · Clear filters
PHYLLIS W.
After being a customer for years .not missing a payment.uped my interest to 36.and going to charge yearly fee of 150.i closed account.just don't see why company's need to put people in more debt .
Raz
Terrible. I was approved for a $4000 credit limit. They sent me the card. Could never use it. They sent a letter requesting drivers license, social security card, utility bills etc. provided everything. No response. Then they decided to close account and put a fraudulent note on my credit report that I requested to close the account. Probably a good thing, because I cannot find any good reviews about this company anywhere.
Bridget C.
As a loyal customer of over five years, I have always made my payments on time and never missed a deadline. Despite maintaining healthy balances and frequently paying them off in full, I was shocked to discover that my interest rate was suddenly hiked to 32% and a $99 annual fee was imposed. This is an incredibly disappointing way to treat a long-term, reliable customer. Consequently, I rejected their new terms and closed my account.
Craig D.
I've been using Gomercury card for awhile and have made all payments on time, never late. All of a sudden I get a letter in the mail stating an interest hike plus a yearly fee on the card. And then the threat if I don't agree you will put a stop on my card from ever using it. Had credit cards all my life but never experienced one that pulled this kind of shenanigans. My best best bet is to pay you off and cancel this circus show credit card and never look back.
Jwan W.
I’m sharing my experience with Mercury credit card to help others make an informed decision. After requesting that a merchant not be charged again, the charge was still processed a second time. I disputed the issue and also filed a complaint with the Better Business Bureau. Approximately two months later, I was contacted and asked to provide additional information, including details from another credit card account (Capital One), which I did not understand as being related to the dispute I originally submitted. I also want to note changes to my account terms since opening the card, including an increase in the annual fee from $0 to $150 and an increase in the interest rate from approximately 13% to around 30%. Based on my experience, I recommend that anyone considering this card carefully review the fee structure, interest rate terms, and dispute resolution process before opening an account.
Sonja C.
My account is set up on autopay. Every month and every month this place tries to take the entire charge. The 2135 instead of the minimum amount due and has caused me to have hundreds of dollars in insufficient fund charges on my bank and insufficient fund charges with them. I don't know what's going on with this company. I don't know if they're just trying to get money out of us. Or what but I'm done with? I've had to call 3 months in a row And instead of charging me the minimum payment, they're putting the whole credit card debt in my account.For twenty one fifty one or whatever it is, i'm sick of it
Randall F.
Biggest scammers in the credit card industrie. Encourge you to use the card once you carry a balance, they increase the interest rate and send you letter with surprise inflated membership fee of $150.00 when making payments on membership fee they charge interest on that membership. Nothing but but greedy scammers that need to be sued and put out of business.
Bobby
What's Up with these BS Credit Card Companies???!!?? How is it any time you dispute theri default is to side with the Merchant every time!!?? With not a shred of evidence except you did business with them. Again another shady mechanic did some Subpar Shotty and Questionable Work, that they wanted FULL payment for. When the Work isn't fully done or done so Subpar that you have yo have the EXACT SAME WORK completed by someone else. You painstakingly get Estimates for the work needed and the Cost for said work. Send it to these CLOWNS at Mercury and without notice, NO CALL, NO EMAIL, NO LETTER, NOTHING...They side with the Merchant!!???!! When initially contacted about it a Manager for this Shady A Outfit says, "Hmmm there's something strange about this dispute. One day it was approved and the very next day denied with not much information." I say yeah the shotty work was done by an Outfit that is "Connected"(read into it what you will) it is very strange that it was approved then a day later reversed. The Manager Guy says I am going to take this up with higher ups. Call back today to get word that the "Higher Ups" said No to reinitiating the dispute and the charge sticks....which is the BIGGEST CROCK OF SUGAR HONEY ICED TEA I HAVE EVER SEEN..... THE COMPANY DID NOT DO WHAT THEY WANTED TO BE PAID IN FULL FOR..... and what they did do was SUBPAR AT BEST, and The Company I chose is forcing me to pay for a Service I NEVER RECEIVED...I AM STILL NOT ABLE TO UTILIZE WHAT THIS ENTITY WAS PAID TO REPAIR........ and The Credit Card Company I do business with sided with a merchant they are not in any type of fiduciary relationship with...So I will be getting rid of this SORRY A Company Mercury and will Steer Anyone that asks well away from a company that puts it's Client LAST... DON'T EVER DO BUSINESS WITH THIS COMAPNY