Steve W.
Just terrible
Holy moly, this is the worst credit card company I've ever encountered. Hidden fees, terrible customer service, and will hang you out to dry if you ever need to dispute a charge. Avoid at all cost.

The Mercury® Card is trusted by more than 1.3 million customers and has supported over $6 billion in credit issued since 2017. Issued by First Bank & Trust, and payment activity is reported to all major credit bureaus, so responsible use may help you improve your credit profile and potentially qualify you for credit line increases over time.Cardholders may earn cash back rewards with flexible redemption options and receive access to their FICO® Score. With 24/7 account access and convenient payment management tools available through a top-rated mobile app, the Mercury® Card is designed to provide both value and control. $0 security deposit $0 application fee $0 fraud liabilityLearn more This card is issued by First Bank & Trust, Brookings, SD pursuant to a license by Mastercard® International Incorporated or Visa® USA Incorporated. All trademarks are the property of their respective owners. Please note: This page is not monitored for customer service inquiries. For assistance with your account, please contact Customer Service for Mercury Cards at 866-686-2158.
Mercury Card (mercurycards.com) has 689 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 226 reviews with 1 star · Clear filters
Steve W.
Holy moly, this is the worst credit card company I've ever encountered. Hidden fees, terrible customer service, and will hang you out to dry if you ever need to dispute a charge. Avoid at all cost.
Lois P.
I got this card a year ago. My account got hacked and I ended up owing 4,000$. I have been paying faithfully for a year two payments a month. My balance has hardly changed because they keep attaching more and more fines for payments. They make their own due date and charge a hefty fee when uou don’t know when they change it at will ! I don’t recommend this company !
Emmanuel G.
Terrible. Stay away.
Achillefs H.
I closed the account,I left 0 balance, and they charge me 1$ interest,,I dint know that,, no emails to remind me,, the report to Credit bureau.🤣🤣 croooookss
Les
I wish there could be zero stars. AVOID THIS CARD AT ALL COSTS. They will change your account without notifying you and charge a yearly fee out of nowhere if you pay it off. They are very sneaky beware . Also I have never had more fraud on a card in my life. Please save yourself a lot of stress as there a much better cards out there to rebuild credit.
Christine S.
I have had a card with Mercury Card for over 10 years. I have never disputed a charge until now. There was an online company that charged me $399.00. Mercury card did do an investigation and stated no billing error occurred. I will be closing my account with them as soon as the balanced is paid. They have overcharged me interest for years. Hope the incorrect decision was worth losing me as a client.
Jamie N.
The worst customer service ever. I made a $4000 payment went on vacation and ended up in the ER. Had to book extra hotel rooms, and new plane tickets, and wasn't able to do the full $4,000. I'll I asked is that they stop re submitting the $4,000 payment and I would make one right now for $3,000. Was told no. Flat out, no help, nothing.
Lee B.
I had to have emergency surgery. I ask if they could temporarily reduce the interest rate as my emergency bill was 10k. I have been doing with out some medications because they said NO. There was no effort from them. I will get back on my feet eventually. I will cancel the card. Don't do business with them. There are other better cards out there.