MercatelyReviews of mercately.com

todo fue muy bien, respuestas muy rapidas

El asesor estuvo atento a responder mis preguntas, la experiencia con soporte nos ha ayudado a implementarlo de forma más facil y rápida

Excellent help from the agents, they guided me through everything I need to know to manage it in the best way possible.

I use Mercately as my main tool to achieve sales online through WhatsApp, in combination with Hubspot with this power integration that Mercately has, had helped me conquer a 3x growth. As head of marketing and growth. This is a great tool for all the comercial process, from prospecting until selling. They are the only platform that is WhatsApp native with CRM plus IA and all of the integrations they have has made my life easier.

Ocupe Mercately para automatizar el agendameinto de citas médicas de uno de mis clientes. Me fue perfecto, facil y sencillo de implementar.

Implementamos Mercately para centralizar la comunicación con clientes vía WhatsApp y el resultado superó nuestras expectativas. La integración con nuestro CRM fue sencilla, el equipo de soporte nos acompañó en todo el proceso y hoy gestionamos más de 1,000 conversaciones mensuales con un equipo de solo 2 agentes. La automatización de respuestas nos redujo los tiempos de primera respuesta en un 60%. Muy recomendado para empresas que buscan escalar su atención al cliente

Quiero expresar mi gratitud y reconocimiento para la funcionaria Gabriela del Equipo de Mercately. Es una mujer llena de virtudes, pausada, mesurada, con escucha activa, respetuosa, amable y concreta en sus palabras. Siempre apunta al resultado y solución. Somos ADSCHOOL AGENCY una Agencia de Marketing en Medellín, Colombia,

Mercately has been a game changer for REFAGO & Grupo MORSA de México At REFAGO, Mercately has become an essential tool for modernizing and optimizing how we communicate with our customers across Mexico. Before its implementation, managing messages, requests, and follow-ups through channels like WhatsApp was an operational challenge. Today, thanks to Mercately, we have a centralized, intuitive, and customer-focused system that has truly transformed our service experience. Since its arrival, we’ve seen immediate benefits: Greater operational efficiency, with all messages and cases organized in one place. Faster and more professional customer service, supported by clear performance metrics for our agents. Improved commercial visibility, thanks to CRM integration and tools that help measure conversions and opportunities. Scalability, which is essential for a company with national presence like REFAGO. The information we get through Meractely's API servicie has become essential for our predictive-sales model. Mercately has not only improved the quality of our service but has also strengthened our digital and commercial strategy. We highly recommend it as a robust, reliable platform that truly aligns with the real needs of the Mexican market. A fully worthwhile investment.