Skin Co.Reviews of menskin.co

The worst customer service I have faced, they locked me into a subscription after advertising it was a FREE trial. Then the products don't turn up for three weeks to find they are stuck at the post office and I have to pay an extra £15 just to release it. Expressed all of these issues to the service team and they just sent me screenshots of where it says it's going to automatically sign you up for a renewing subscription when you make an account. I can see reading the reviews a few people have had the same issues with the automatic subscription and yet they still continue to use backwards marketing tactics to trick customers into giving them money, laughable really...The worst customer service I have faced, they locked me into a subscription after advertising it was a FREE trial. Then the products don't turn up for three weeks to find they are stuck at the post office and I have to pay an extra £15 just to release it. Expressed all of these issues to the service team and they just sent me screenshots of where it says it's going to automatically sign you up for a renewing subscription when you make an account. I can see reading the reviews a few people have had the same issues with the automatic subscription and yet they still continue to use backwards marketing tactics to trick customers into giving them money, laughable really...

Unauthorised charging of my card. I punched in details but never hit final purchase button after cross checking some reviews. Dishonest ans fraudulent!

I supposedly started this trial for free a so called one time thing. I’d love an explanation, to why these sorry people had the audacity to continuously charge me quadruple times. When I’m reality if it was for free, I should not have been charged at all. These sorry people done caught me slipping. Unfortunately, when my account is almost at zero. They decide to come in & charge me $153 etc money that I never even bought to begin with. So yes I am highly upset, that my account is on overdraft momentarily. Thanks to this grimy company & their products are crap, I would’ve never thought about buying these scam products. I am very disappointed in their actions & their products as well. Now I am going to have to cancel my card unless I want them consistently robbing me. I’d advise you all not to even think about getting these wack products, no wonder they don’t do refunds for robbing people blind from their own money. I suppose this is how they make their share of profit, fooled me once shame on me...but this is most certainly not going to occur again. Hope I was able to open people’s eyes before they make a big mistake!

This company sent me three containers but whats in it is totally wrong. Damaged my face. Contacted them to know how a cosmetics company would misplace the container content with something else

Lots of people are mentioning the customs charge to the UK and yes, this is valid. However, there is a far more serious issue that's not been covered - these products contain a chemical which makes your skin more susceptible to sun damage! So it will actually make your skin much, much worse and could lead to melanomas. With regards to the products themselves - they simply do not work. I've been using the anti-ageing/wrinkle 'pen' along with the dark circles product solidly for a month, as advised. I have seen no improvements or changes whatsoever. The moisturiser does work, but the containers are so laughably small (think the miniature jars of jam you get for breakfast in hotels) that the cost makes it impossible to sustain. There's no way I or anybody else will pay nearly £50 just for a minuscule pot of moisturiser. Get yourself to Kiehls and you'll find much better products for a lot less.

Average product, and the "free" trial where you have to pay £7 for postage also costs an additional £12 customs charges!! Don't market to the UK if you're not going to make customers aware that this is coming from the USA. You should be refunding all of these customs charges immediately!

Again ordering to the UK incurs a hidden 12 pound customs fee which they're perfectly aware of and never bother to tell you about. Products are decent but not worth the £50 you effectively pay for a box. And their underhand business practices leave a sour taste in the mouth. Avoid.

keeps on charging me a monthly subscription even though i cancelled it!