Cori
Easy to order from and fast service
Easy to order from and fast service. Will definitely order from them again.
Response from Memorial BenchesJul 13, 2022
Thank you again Cori for your support! This is why we are here.
Seller of Concrete, Recycled Plastic, Stone and Granite, custom personalized benches, and accessories, such as bronze plated Medallions.
Memorial Benches (memorialbenches.com) has 67 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Cori
Easy to order from and fast service. Will definitely order from them again.
Response from Memorial BenchesJul 13, 2022
Thank you again Cori for your support! This is why we are here.
James M.
Updated review- They sent us a new top super fast. It has a much sturdier coating over it. Darius has been very helpful and responsive to every need we had. Thank you for making us a beautiful bench to remember our loved one. We got the bench and it was beautiful. Set up very easily. But in less than a month, the white coating started to chip off in the top corner of the bench. They did send a repair kit after we told them about it. But with how much we spent, we were disappointed that it had already started to chip for only having it less than a month.
Response from Memorial BenchesJul 9, 2022
We are Very happy that you aesthetically enjoy the bench! There apparently was a core defect, at the composite mix level. These benches are known to be stable. The benches are poured ad hoc. Being a month + old, the bench possibly did not finish or fully cure against the environment. Fluke. The patented concrete mix has a setting, curing, time. Though never sitting in inventory. Custom packaged right after production and shipped (with that stress) out. We apologize. We will produce and ship to you a new top as engraved, a new mix.. We of course want all those involved on behalf of the memorial, for products such as this to, reflect, memorialize, to be fully pleased. This is not the business to be performing half. Thank you for your consideration and support.
Sally B.
The bench is beautiful. My sister doesn't even want it outside. It sits in her entryway just inside her front door. Thank you so much. It arrived in perfect condition at exactly the right time. It is heavier than I thought it would be, and the quality is better.
Response from Memorial BenchesMay 7, 2022
Hello, Thank you for us able to produce this bench for you. I have heard and saw photos on a few occasions that our past clients have placed the benches inside. One I know of in a white colored theme family room set near a fireplace. Great to hear that the bench was what you imagined!
Arlene W.
This is an update to an earlier review which I was not able to edit. The bench was received during the time period originally given. We assembled the bench today and it looks great. It took two of us about an hour. Although the two packages with the bench parts took a lot of abuse in transit, everything made it without damage which is a testament to the quality of the materials. The bench is very sturdy and comfortable. I am sure our museum visitors will enjoy using it and it is a beautiful memorial for one of our longtime volunteers. We would definitely consider getting another Memorial Bench in the future.
Kimberly R.
We found Memorial Benches online and selected a beautiful bench to memorialize a close friend. We place our order, and received a proof within 1 day. We worked with Darius, who was awesome. He followed up with a call to ensure the proof was received and made the minor change we asked for returning the changed proof within 1 day. Estimated delivery upon order placement was 4-5 weeks, but we received the completed bench in 2 weeks. It is absolutely gorgeous and we cannot wait to give it to our friends!! I highly recommend Memorial Benches to anyone looking for this type of gift.
Response from Memorial BenchesSep 9, 2021
Kimberly, thank you for the review! Thank you for everything! This is why we are here.
WL
Ordered a Personalized Concrete Garden Bench. Gift receiver loved it.
Response from Memorial BenchesJul 26, 2021
Great to hear! Thank you again!
Kelli T.
If I could have given 10 stars, I would have! My brother passed suddenly at the early age of 42. He was beyond amazing in every aspect of his life. A wonderful, loving and generous father, husband, son, brother, uncle, nephew and employee. His life was full at the time of his passing. He would give anyone he met the shirt off of his back. TRULY! In my time of grieving I was searching for something to have to really hold on to his memory and memorialize him forever. I stumbled online upon this website and was beyond intrigued at looking at these beautiful benches, as it was something I would have never thought of. I took a chance and placed my order. It was a Sunday and I didn't really know what I was doing and was trying to figure out the correct font, words to say, etc. I wasn't sure what to expect and then I received a call directly from Darius personally within an hour! I needed guidance and he recognized the mistakes in my ordering process and wanted to make CERTAIN that it was going to be exactly what I wanted. He took an extended amount of time to walk me through everything, listen to my concerns, etc. It was BEYOND comforting! It is not easy to find that kind of customer service. I received my proofs within a day. I was able to make changes and receive updated versions within hours! THEY REALLY CARE! I shared my experience with my other brother and he was very excited about the bench and wanted one too. He too was able to communicate with Darius directly and have an even MORE custom made bench than what I asked for and I have to tell you, the experience was beyond any expectation. We have received our benches and they are REMARKABLE! They are quality and the details are impressive to say the least. We decided to showcase ours in a different way than just simply in a garden and we are very pleased. I encourage anyone that is looking for something TRULY UNIQUE to have to celebrate a loved one to use this site. You will not go wrong. Darius is one of a kind and the service is next to none. To Darius, Terry and the entire team at Memorial Benches that made this such an easy process in our time of grief, we thank you from the bottom of our hearts for giving us our "FOREVER" Much love to all of you, The Capehart (Hart) Family. Kelli Capehart-Turro
Response from Memorial BenchesJul 26, 2021
What Kelli has described here with this review is what Memorial Benches / House of Urns is all about! Thank you sooo much Kelli for putting your faith into our operation as you and your family did. We are beyond grateful that we were able to serve you with such products. Thank you again for pointing out the details of how we operate and our workmanship. All the Best!!
PJ
Very nice range of products and very simple to make intelligent choices. It is great to be able to choose bench materials, length and style of plaque. The on-line ordering system is very user-friendly. This is such a great and cost-effective product that I ordered two (2) memorial benches. Thank you!
Response from Memorial BenchesMay 26, 2021
Thank you for your review! Much appreciated!