Melitta USAReviews of melitta.com

This is a review of Melitta Colombian Supreme pre ground coffee. I received this coffee as a gift. It came in an 11oz metal can. According to the Melitta USA website a 11 oz can is $7.46 which works out to be approximately 68 cents/ounce. At 68 cents per ounce it puts it in the middle/lower end of the coffee spectrum. The metal can it came packaged in was stout, came with a plastic lid and the coffee inside was vacuum packaged. It had a use by date of one year in advance and if done correctly the vacuum packaging should keep the coffee fresh inside the can for several years and drinkable for many year into the future. The can had some Melitta history on it, recommended brewing instructions and little else about the coffee inside the can other than 100% coffee. No other information was available, no information about Arabica or Robusta beans just 100% coffee. This coffee claims to be a medium roast and a extra fine grind. Unfortunately when I went to use this coffee the can had lost its vacuum seal and upon opening the can the coffee had no aroma. I was afraid this coffee was doomed from the start. To keep the review to a minimum I tried three 1.2 liter pots. One 30 gram, one 35 gram and one 40 gram and my suspicions were correct. This can of coffee because it lost its vacuum seal was brewed up just nasty. Stale metallic brown water with a lingering after taste of boiled vegetables and straw. It is a shame because I think it could have had potential. I had no way to tell exactly how long this can had been without its vacuum seal but I thought from my last experience with canned Melitta coffee I should at least give it a chance. Hence the two star rating. I can't even say I do or do not recommend it. All I can say is I tried and failed.

100% trustable!

I had an extremely disappointing experience with Melitta UK and their partner Coffee Classics in the UK. I've been using Melitta coffee machines for the past 5 years, but once the machine is out of warranty, it becomes a problem. Melitta refuses to offer any assistance or support. Upon contacting Melitta UK, they directed me to Coffee Classics for out-of-warranty repairs. I sent my machine to Coffee Classics UK with the understanding that it would take 7-10 days for repairs. However, it took a staggering 40 days to get it back, and even then, it was still not functioning. To make matters worse, it stopped working again the very next day. I had to send it back for further repairs. Despite my complaints to Melitta UK about the poor service from Coffee Classics, they showed no concern. In fact, they instructed Coffee Classics not to accept the machine back and to cease repairs. As a result, I am left with a faulty machine and a bill of £250. Both Josh at Coffee Classics and Belindar at Melitta may appear friendly, but they are utterly unhelpful. It's evident that their primary concern is profit. I strongly advise against dealing with either of them and recommend avoiding purchasing Melitta products altogether. Here are some downsides of the Melitta coffee machine: You cannot add an extra shot to your coffee. You are limited to the machine's preset strength settings, which may not be sufficient if you prefer your coffee strong. The beans in the hopper do not slide into the grinder automatically, resulting in weak coffee and excessive bean consumption. Melitta offers no assistance, leaving you to struggle with the beans for every cup of coffee. The machine is quite noisy. Warranty cannot be extended, and Melitta refuses to repair machines after the warranty expires. They instead recommend a repair center like Coffee Classics, which proves to be ineffective in fixing the issues.

I asked for help with a product; Never received an answer. The product had twisted and warped badly, so it's no surprise they don't stand behind it.

my experience is good