robert W.
Resveratrol NEVER arrived
Resveratrol shipment NEVER arrived Robert Wintroub Please call me 310 909 9790
99% Pure, Micronized Trans-Resveratrol Products by Mega Resveratrol. 100% Natural, 100% Vegetarian. Purity Certified and Manufactured in the USA.
Mega Resveratrol (megaresveratrol.net) has 337 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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robert W.
Resveratrol shipment NEVER arrived Robert Wintroub Please call me 310 909 9790
Ann Karstensson H.
I have’t recieved my products yet. There were No commodity code and value was missing.
Response from Mega ResveratrolJun 24, 2023
Dear Ann, We emailed you tracking information on May 17, 2023 (On the same day you placed your order). Please check your Spam folder. As posted on our website, we are not responsible for any delays caused by Customs agencies, which was the reason for the delay in delivery of your order. Regardless, your order was delivered on June 22, 2023.
Kamrul I.
My package was open upon receiving it. I emailed the company did not received any answer back. So i had not use the open container. Bad service.
Response from Mega ResveratrolJun 24, 2023
Unfortunately, your email landed in our spam folder. We read your email, but no images were attached, as you claimed. We'll contact you by email to resolve the issue.
Yolanda C.
RE: [Order #34308] (04/20/2023)This is the response I was given after providing a letter from USPS stating their mailboxes, owned by them, have been broken into periodically: The letter you got referred to a general situation where packages are lost in transit, it does not refer to stolen mail from your mailbox. When an order we ship is lost in transit, we usually resend the order to the customer and then issue a claim with the USPS, who has the ultimate responsibility, since they are the ones who lost the package, not us. However, in your case, the order was delivered to your mailbox. The same mailbox that you admit “has been broken into periodically. “ So we’re not sure why do you assume it is our responsibility to pay for the stolen item when you knew your mailbox was not secured and did nothing about it? You are the one who neglected to secure the box, so why do you think we have to pay for it? You should file a report with the police, and claim the loss with your insurance company. Furthermore, please refer to our Shipping Policy posted on our website: “An order is considered delivered and complete when the order is confirmed by the carrier as “Delivered.” Based on all the above, we have no obligation to refund or reship your order; however, as a gesture, we would agree to reship your order (which you’ll have to sign for upon delivery). Thank you, Jack It is your responsibility to make sure your mailbox is secured, not ours.
Ivy
I still haven't received it. I got an email from USPS that parcel is held by customs (that was 3 weeks ago) and that was not true. After looking for my parcel I found it on at post and I had to pay import duties and only now it is going to customs. USPS is very bad choice of delivery company. I won't order it any more.
Oliver K.
The shipment has not yet arrived. Can you help tracking it down?
Michael F.
Haven't got it yet. Too long wait.
customer
From 5 start to 1 star. I have had many issues with this company not sending my autoship. First they said, they didn’t understand why my order didn’t ship. Also didn’t apologize. Another time they tried to say it was my credit card, which it wasn’t-have my car payments & ComEd auto debit my account each month for at least 4 years and they “didn’t all of a sudden not get my payment”. Need a company that is prompt with auto ships. I noticed this happens often with the smaller companies and it’s a bit inconsiderate they don’t apologize when it is their error. They know this is for my son who has seizures so I can’t miss a dose, they apparently don’t care about that so I just moved my business elsewhere and found another company that used Trans-Resveratrol for half the price.
Response from Mega ResveratrolJul 4, 2022
As we clearly explained in our email to you, your credit card was DECLINED (numerous times) by your bank, due to “INSUFFICIENT FUNDS”, and you demand an apology from us? We gave you ample options to place an order, so your son can receive the product ASAP, but you refused. Instead, you continue to play the “blame game”, which obviously is more important to you than your son, whom you claim, “can’t miss a dose”. A copy of the credit card transactions (Declines) is available upon request. Beware! There's no shortage of so-called "Pure Resveratrol" on the market. Any resveratrol product that claims to be 99% pure and is offered at a significantly low price, is likely to be FAKE. These products are sold on Amazon and elsewhere.