John D.
This agency is crap
This agency is crap. They hire incompetent VAs. I just found out my VA is not exclusively working for me even though they promised that their VAs are exclusively working for one client only and they don’t allow multiple clients assigned to their VAs. I can understand that english is not their first language but their customer service agent or whoever that guy is cannot communicate well with us foreigners because they’re making promises they can never keep so i assume that it’s either because of language barrier or they just don’t care. They’re also clearly dishonest because I just found out from one of their VAs that they claim to take away more than half from what we pay them and the rest goest to the VAs but in reality, they’re asking us for the full hourly wage of the VA which is separate from the monthly plan. Overall, I had a very bad experience with this Agency. Their the worse! I DEFINITELY DO NOT RECOMMEND. WASTE OF MONEY, WASTE OF TIME!
Response from meetyourva.coMay 21, 2026
Hi there, thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We’d like to clarify a few important points for transparency. VA allocations depend on the agreed scope of work, client requirements, and availability at the time of placement. In some cases, VAs may be assigned in a shared capacity depending on workload structure, which is communicated during onboarding based on the service model selected. Regarding compensation and billing, our pricing structure reflects the full service provided, which includes recruitment, training, replacement support, HR management, quality assurance, and ongoing account management — not just the VA’s hourly rate. All terms are shared transparently with clients prior to engagement. We also take communication and service quality seriously and continuously work on improving clarity and client experience across all interactions. We appreciate your feedback and wish you the best moving forward.