Kuba B.
My name is Yakuba Brown
My name is Yakuba Brown, and I am the Founder and Executive Director of The FIATM Group Inc., a nonprofit organization that has served our community since 2005, and the CEO of FIATM Counseling & Family Services. Through programs like Mentoring to Success, Peer Support, and Social Emotional Learning, along with our counseling and family services, we work to strengthen families, support young people, and build thinkers who positively impact their communities. I found MBTL through a mutual friend which had utilized MBTL's Service a year prior, and from our first conversation it was clear they understood the needs of a community-focused organization like ours. I needed to get FIATM Counseling & Family Services credentialed with the medical providers and health plans in our region so we could serve more families, and I needed a team that understood the payer enrollment process and could move it forward efficiently. MBTL provided exactly the right solution. With their help, we received approvals from Medi-Cal, Aetna, and several other plans, and the difference in speed was night and day compared to how long it previously took me just to receive a denial. Their team was professional, attentive, and diligent from start to finish, and they understood my vision, kept me informed, and followed through on every detail. Their knowledge of the credentialing process made a complicated task feel manageable, and I never felt like just another file. I would recommend MBTL without hesitation to any organization or provider seeking credentialing support, and I look forward to continuing our work together as we expand to more plans.
Response from Medbilling and TranscriptionOct 14, 2026
Thank you, Yakuba, for your thoughtful review and for trusting MBTL with the credentialing needs of FIATM Counseling & Family Services. It has been a pleasure working with you and supporting your mission to strengthen families and make a meaningful difference in your community. We understand how important timely payer enrollment is for healthcare organizations, and we’re glad our team could help simplify the process and secure approvals with Medi-Cal, Aetna, and other health plans. At MBTL, we believe in building lasting partnerships through transparency, diligence, and personalized support. Knowing that our team has helped make your credentialing journey smoother means a great deal to us. We truly appreciate your recommendation and look forward to continuing our partnership as FIATM Counselling & Family Services expands its reach and serves even more families. Thank you again for choosing MBTL! Team MBTL




