Sally P.
Medallion Bank Loan for Boat Motor
We have a loan with Medallion Bank for a Boat motor. We financed $13k. We have been paying on this loan since 07/2024. And we pay more than the minimum. In 01/2026 they seem to have not received our payment. I have been paying the same amount the same way since 07/2024 and all of a sudden they don't have our payment. Nothing has changed. I have been calling them since 03/2026 giving them all our banking information and showing proof that payment was submitted. They say they need a copy of the check well it was an ACH there is no check. I have talked with my bank and gotten proof of everything they need to process this. They still have not applied this payment to our account. I have called and emailed them about 15 times and emailed several times and mailed them several times with all the information they need. Still won't credit our account $175. I have spoken to several supervisors and still get nowhere. Very frustrated with them.



