MechanicsbankReviews of mechanicsbank.com

I was a Homestreet Bank member when it merged with Mechanics. Mechanics has since closed all but one of my accounts due to a low balance with no warning whatsoever. I miss Homestreet Bank.

Exhausted, and done.

They've been awful from the start. Only reason I haven't changed banks is because it took so much work to change to Mechanics and I don't trust them not to mess up switching to a different bank. From misinformation to absolute incompetence, this has been the worst bank I've ever done business with. Truly horrendous. App never works right, constantly locks me out of my own accounts, reps telling me I'm using the wrong password when it's exactly the same as before and stored in my device. Phone reps that have snotty attitude and don't know what they're doing if it requires anything off script. Debit card deactivated twice without notice, only found out when I tried to pay with it. True S*** show. This is MY money, but they don't seem to get that. They think they can hold it hostage and give me the runaround when I need my money.

I miss HomeStreet bank this new bank that took over is absolutely horrible terrible app and garbage customer service would avoid if possible.

I would check zero if it were possible. Mechanicsbank bought out my bank and I am currently unable to access my account online. Password rejected, no checks or visa, online help so far unavailable. April 16, still no improvement, unable to access. Tried to recover password and user i.d., but bank did not respond with required email. They are still hanging on to my balance. Take a look at past class action suits.

MAX GERBER is "my banker" at Riverlakes branch in Bakersfield. I have neither loans nor commercial accounts, yet MAX performs multiple services crucial to my SMALL personal account: 1. STOPPED payment on bogus transactions when my debit card or account information was illegal purchased by criminals or otherwise obtained without my consent--thousands of dollars in transactions HALTED or REVERSED. 2. Provided REPLACEMENT DEBIT CARDS when account hacked. 3. Provided replacement card when my wife lost hers. 4. Reviewed with me all recent account transactions to assure "no losses". MAX is just one of multiple expert and cordial staff members at Riverlakes, Bakersfield, but because he has been so often unfailingly gracious and helpful, I mention him by name. He should be on the "short list" for promotion.

I've been using Mechanics Bank for more than ten years, and if you live near a branch in central California, they are a great company to do business with. Service is reliable and personal. Their trust department is EXCELLENT, and have done a superb job of managing assets for my family for many years.