MeasureUp’s mission is to be the leading provider of high-quality assessments and practice tests to the individual, training and publishing, education and corporate markets.
MeasureUp (measureup.com) has 765 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
measureup.com
Website
measureup.com
Category
Education Services
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 51% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Out of 55 questions on the actual exam only "ONE QUESTION" was somewhat relevant to what measuredown content represents. Wasted a month with their useless questions and exam prep
Response from MeasureUpSep 17, 2025
We're sorry to hear that you didn't pass your certification exam.
Our AZ-104 practice test includes a total of 201 questions, and in Practice Mode you can choose to display all of them to ensure full coverage of the material.
To help you make the most of your preparation, here’s a link to our Knowledge Base article with tips on how to get the best results from your practice test: https://docs.measureup.com/knowledgebase/how-to-use-an-online-practice-test
CN
Charles N.
Unable to log in.
Purchased this to prepare for my upcoming Comptia Exam and was initially satisfied. But while in a middle of a practice exam was logged off and now can no longer log in with the following message:
Something went wrong with reCAPTCHA. Please contact the store owner.
I tried utilizing a different browser and even a different machine with same result. Contacting customer service resulted in an email stating that they don't work on the weekends. I work full time and have other responsibilities that require me to study/prepare for my upcoming exam on the weekends. It seems that I just wasted $60.
Response from MeasureUpSep 8, 2025
We’re truly sorry for the inconvenience this issue with reCAPTCHA may have caused you.
We’ve investigated the root of the problem and found that it was due to a change in reCAPTCHA’s policy, which came into effect yesterday (Sunday). This update temporarily affected access for some users.
The issue has now been resolved, and we’ve reached out to all users who contacted us about it. We sincerely regret that this impacted your study time, especially over the weekend, and we hope you’re now able to continue your exam preparation without further interruptions.
If you experience any other issues or need additional support, please don’t hesitate to reach out ([email protected])— we’re here to help.
AN
Ankit
extremely exploitive subscription…
extremely exploitive subscription policy. I signed up for monthly plan and I cancelled it last month in August 2025 but I am still being charged and their explanation is that even though I am charged monthly but my plan is for a year. How is that even possible ? Now I am paying for the service that I effectively don't use or don't need.
Response from MeasureUpSep 17, 2025
We’re very sorry for the confusion. Our subscriptions are based on an annual commitment, which can be paid either in a single upfront payment or in 12 monthly installments.
When you canceled, what was actually canceled was the automatic renewal for the following year. However, your current subscription remains active until the end of the original annual term.
If you haven’t already, we recommend reaching out to our support team at [email protected] so we can review your case in detail and see if it qualifies for cancellation.
We appreciate your understanding and are here to help clarify anything further.
EA
EA -.
Do not buy it!
1. User Interface is disgusting, outdated, primitive and created 100 years ago.
2. User Experience is horrible. Slow, complete lack of logic. Impossible to use it. I use, only, because I have spent my money on this crap.
3. Immediately after purchase, every day automatic bot spam e-mail. I had to block "measure up" domain. People are not working in this company, only bots and AI assistants. It's obvious.
4. I hate that I have bought training materials in there.
5. I will never, ever go back to this seller, no matter what product they will be selling.
Response from MeasureUpSep 1, 2025
We’re sorry to hear that your overall experience with MeasureUp hasn’t met your expectations.
We have a dedicated team of experts in content development, editing, and design who work hard to ensure our practice tests are up to date with the constant changes in both technology and the official certification exams they are designed to prepare for.
Additionally, a new user interface—built based on customer feedback—is launching very soon. We’re continuously working to improve and adapt us to better meet the needs of our users.
NI
Nick
Exam questions were way out of date
Exam questions were way out of date, and thus useless for exam prep. I reached out to request a refund in June and MeasureUp assured me they would be updating the exam questions in July. July rolls around, still outdated questions. I reach out, and they now say it's too late for a refund and for me to wait until August.
Scam behavior. Avoid this company and their 'product'.
Response from MeasureUpJul 28, 2025
Dear Nick,
We’re truly sorry to hear about your impression of our products. We understand how important it is for our users to have access to the most up-to-date materials, and we want to assure you that the update to the practice test you inquired about is scheduled for release during August.
As we mentioned in our previous email, the delay was due to circumstances beyond our control and not aligned with our interests—we are always committed to keeping our products as current as possible.
Regarding your subscription refund, it had already been processed prior to reading your review. However, since this coincided with the weekend, it’s possible that the transaction hasn’t reached you yet.
If you feel that your concerns have been addressed, we would greatly appreciate it if you would consider updating or removing your review. Feedback is incredibly valuable to us, and your gesture would help us continue improving the experience for all our users.
AB
Adrian B.
I have never received training material…
I have never received training material that is so protracted in setting up. I have paid and registered with the right codes ands still have no options to see any Excel questions. I had high hopes for this product, instead I'm out of pocket and looking for another training provider. Massive disappointment!!!!
Response from MeasureUpJul 28, 2025
Dear Adrian, there are two essential requirements for accessing our e-learning courses: downloading and installing the necessary application to launch the course, and meeting the technical requirements (a Windows operating system and Microsoft Office installed).
This application is essential, as the course includes over 140 tasks that are performed directly within the Office application installed on your device. This approach is designed to support your learning by ensuring that you practice in the same environment you use in your daily life—whether that’s Office 2019 or Office 365, both of which may receive updates over time.
Additionally, the tasks are worded in a way that closely resembles what you’ll encounter in the official certification exam. The certification mode also mirrors the exam format, with the same time limit (50 minutes) and number of questions (35 tasks), helping you not only learn Excel but also prepare effectively for the exam.
Our support team has attempted to reach you on a couple of occasions to offer assistance, but unfortunately, we haven’t received a response so far. We remain at your disposal and would be happy to help you get everything set up correctly.
Please don’t hesitate to get back to us whenever it’s convenient for you.
RZ
Raf Z.
Don´t do it, Anakin!
Training für Zertifizierungen seitens Microsoft waren unnütz und haben rein gar nichts gebracht. Das vermittelte Wissen des Trainings wurde nicht abgefragt und die Fragen waren weitab der Fragen seitens MeasureUp.
Investiert die 70 € pro Monat bitte besser ;)
Response from MeasureUpJul 23, 2025
We’d like to clarify that our practice tests are based on the official objectives and sub-objectives of Microsoft certification exams. These may not always align with the content provided by Microsoft Learn, which focuses more on general knowledge than on exam-specific preparation.
We’d love to understand more about your experience so we can assist you better. Please feel free to reach out to our support team at [email protected].
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Unsere Übungstests basieren auf den offiziellen Zielen und Unterzielen der Microsoft-Zertifizierungsprüfungen. Diese stimmen nicht immer mit den Inhalten von Microsoft Learn überein, da diese Plattform eher allgemeines Wissen vermittelt und nicht speziell auf die Prüfungsziele ausgerichtet ist.
Wir würden gerne mehr über Ihre Erfahrung erfahren, um Ihnen besser helfen zu können. Bitte kontaktieren Sie unser Support-Team unter [email protected].
HR
Haslam R.
I was able to registry my key once
I was able to registry my key once. Now when I login it wants a key but won't accept the key entered the first time.
Tried more than one time, yes my cache is lseared yes I hvae multiplt browsers and also in private mode.
Response from MeasureUpJul 15, 2025
Dear Haslam Rick,
As mentioned by our support team, you currently have two user accounts in our system. One of them is the account you used to contact us, and the other—richaslam@.... —is the one where your subscription key is registered.
Please note that once the key has been registered, there is no need to register it again. To access your subscription, simply log in to our platform with the account richaslam@.... and follow these steps:
1) Go to www.measureup.com.
2) Log in using your credentials.
3) Click on Learning Locker.
4) Click on OPEN CATALOG in the tile corresponding to your subscription.
5) Select the practice test you wish to take.
Please try accessing the platform using this account. If everything works correctly, we would greatly appreciate it if you could consider updating your review. Thank you very much!
