TheAirmanToo
It was my mistake, and they still helped me
I made an initial mistake when purchasing one of their products, buying a 30-day vs a 60 day. I didn't notice the difference until almost 2 weeks into the purchase, and asked if there was a way to correct the issue -- the cost with a sale going on between the 30 and 60 day was only a little more than $5. As their current purchasing process didn't allow for this, and to save me from having to re-purchase a full 30-day cost at the regular sale price (much greater than $5), they granted me the needed extension. I was relieved for sure, even though totally willing to pay the difference between the 30 and 60 day costs. Customer support also got back to me within a day of every submission I've done, including some mistakes on practice-test answers.
Response from MeasureUpAug 6, 2026
Thank you for your kind review! We’re delighted to hear that our support representative was able to assist you efficiently. Providing prompt and helpful support is something we strive for every day, and your feedback means a lot to our team. Thank you for choosing MeasureUp.