MeasureUpReviews of measureup.com

Response from MeasureUpJan 19, 2026

We are sorry to hear that you had this impression of one of our practice tests. We have reviewed your case and can confirm that you purchased the AZ-204 practice test. Upon checking the exam details, we noticed that Microsoft updated this certification exam on January 14th (https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/az-204). Although the changes introduced in the update do not appear to be extensive, they may still have contributed to the experience you described. Our content team works continuously to keep all our practice tests aligned with the latest official updates. However, there can be a short delay between the moment an exam is updated and the moment we complete the corresponding updates in our practice test. We appreciate your feedback, as it helps us continue improving our products. If you have any further questions or need assistance, please contact to: [email protected]

Response from MeasureUpDec 23, 2025

Dear Tony, First of all, we’re glad to hear that you passed your certification exam. As mentioned by our technical support team, the AI-900 exam was updated by Microsoft last May (https://learn.microsoft.com/en-us/credentials/certifications/azure-ai-fundamentals/?practice-assessment-type=certification), and our content team updated our practice test in June (https://www.measureup.com/microsoft-practice-test-ai-900-microsoft-azure-ai-fundamentals.html). As you mentioned in your email, the discrepancy you reported is "related to Document Intelligence and AI Foundry models that are newer". This has already been communicated to our content team for review, and if necessary, they will make the appropriate changes.

Response from MeasureUpDec 18, 2025

After performing the necessary checks, we have confirmed the following: - Your practice exam can be restarted without any issues. - Your practice exam has already been launched several times. - You have purchased other practice exams previously. and no issues were reported with them. Since we have not received a response to our attempts to contact you, we believe the issue you described may have been an isolated problem, often caused by leaving the session open and inactive for an extended period of time. If you experience any further issues, please contact our support team at [email protected]. We will be happy to assist you and find a solution to your problem.

Response from MeasureUpDec 9, 2025

As we mentioned in our email, you currently have the same practice test active in online mode. The reason we removed downloadable products is to avoid potential risks associated with outdated technology and to ensure you can take full advantage of our new platform, MeasureUp Learn, which offers enhanced features and a better user experience. Thank you for your understanding, and please let us know if you need any assistance accessing your online practice test.

Response from MeasureUpNov 26, 2025

We’re sorry to hear that you were unable to find a way to contact our support team. You can reach us through any of the following options: - Chat available on our website (https://www.measureup.com/) - Links at the bottom of the website (Get Support or Knowledge Base) - The Support option within your Learn dashboard (if you are already inside the training platform) - Email: [email protected] We’re not sure what specific issue you are experiencing, but if you’d like, please contact our support team using any of the methods above, and we’ll be happy to assist you.

Response from MeasureUpNov 18, 2025

As we mentioned by email, the 500 error you encountered was an isolated issue, and we provided a solution as quickly as possible (you received a response from our support team and the issue was resolved in less than 24 hours). Our goal is to ensure that all our customers receive proper assistance and that their learning experience is the best it can be. We’re sorry if, in your case, we didn’t fully meet that expectation, and we hope your training process continues smoothly without any further issues.

Response from MeasureUpNov 7, 2025

Dear user, Thank you for your feedback. We’ve tried to contact you, but unfortunately, we don’t have your email address or any other details that would allow us to assist you directly. We also haven’t found any support ticket related to your case. To help you with your duplicate order, please contact us at [email protected]. Our team will be happy to assist you. Kind regards, MeasureUp Support Team

Response from MeasureUpNov 6, 2025

Hi Donna, Thank you for your feedback. Our subscription plans are based on a one-year commitment, which can be paid either upfront or through monthly installments. We’d be happy to assist you further, but we weren’t able to locate your order using the email address you provided. To help us look into this more accurately, please contact our support team at [email protected] and include your order number. This will allow us to review your case and determine whether it’s eligible for cancellation. Thanks again for your cooperation—we’re here to help Kind regards Measureup Team