Penny
I thought I was a victim of a company that didn't carry replacement parts to require one to abandon a perfectly good vacuum and air purifier and purchase something brand new.
I thought that I would have to purchase a new Dyson vacuum as the Dyson company no longer had parts for my model. However, I was extremely happy when I discovered that McHardy Vacuum had in stock the pre filter and the hose I required. Then I discovered they also had in stock the filter for my model Dyson pure cool air purifier. I had been waiting for months to receive this from the Dyson company. The three items arrived promptly and made me very happy. Also, a staff member to whom I spoke was able, very quickly, to find the filter model for my air purifier. What more could a client want--very competent staff, the products I needed and rapid delivery.



