Zach P.
charletans and grifters
Just received a bill of $370 for them to come into my home and break 1 of our 2 toilets as we had guests from out of town coming the next night to stay with us through the weekend. I was then informed it would cost $600 to fix what THEY broke and I would have to schedule another visit. I was not informed prior to them completing work there was a potential risk the toilet would be broken. They were invited in to diagnose a plumbing issue and did not bring the proper equipment to do so. They said they would diagnose the issue on the next scheduled visit to fix the toilet. I was considering spending thousands to work with McElroy's as I had HVAC and plumbing issues that needed addressed and annual servicing. On top of that, it has been two weeks since they visited and I have not received a quote for the plumbing or HVAC. Unbelievable this is how customers are treated and refused to make this right when I called.