MaytReviews of maytag.com

Maytag has some of the worst design ever with their appliance. I will never purchase it again. Installed the dishwasher this Saturday. We have to wire the plug ourselves. WHY??? The instruction also did not include any indication or visual cues regarding drain and water intake, assuming any homeowner can figure it out...?

Worst washer I’ve ever owned. The Maytag Bravos Extra Large with “Commercial Technology” does not clean clothes. Even using Power Wash, Deep Clean, Extra Rinse, Extra Heavy Soil, and running the cycle for 1 hour 45 minutes, clothes still come out dirty. I’ve used both cold and hot water with the same results. I use one Tide pod (designed for cold water) and have also tried All Free & Clear and other detergents. Pods don’t fully dissolve, and clothes are still filthy regardless of detergent or temperature. Calling this washer “extra large” is misleading. If I load more than four pairs of jeans, they come out with detergent chunks and visible dirt. This is the worst washing machine I’ve had in 40 years. It wastes time, doesn’t use enough water, and simply does not clean. I would never recommend it!

Maytag customer service is the worst experience that I have ever had. Our washer leaked, turns out after two customer service visits, it was determined that during manufacturing, Maytag installed a faulty part. I submitted letters from the service tech along with the faulty part that was determined to cause the leak. I had to submit this claim twice and after 2 months, they got back to me asking me to resubmit everything again! The most incompetent company that I have ever dealt with.

My dishwasher is 2 months out of warranty and nonfunctional. 3 different attempts to get support from Maytag resulted in all three representatives telling me, sorry, its only under warranty for the first year. Brand new product, barely a year old trash. So much for the old fashioned Maytag repair man always being unemployed.

Purchased a dishwasher, one month later didn't work. Customer service is a joke. Service, good luck. Never buying Maytag products again.

We remodeled our kitchen and bought a Maytag refrigerator and dishwasher. I've typically bought Maytag or Kitchenaid appliances because I thought they were of good quality. The appliances were installed in July 2024 and already we've had to replace a drawer in the refrigerator which, luckily was still under warranty. Not the case with our dishwasher. We bought a high end 3 tier dishwasher, stainless steel - it cleans well, however it is rusting on the front of the dishwasher. The appliance store I purchased from did come out and look at it and admitted it shouldn't do this after just over a year but said the warranty was only good for a year. It is rusting around the steam vent on the face of the dishwasher and along the top of the dishwasher where the plastic meets the stainless steel. To me, this is a defect. The store suggested I call their 800 number which was useless. They "escalated" my complaint but of course, I'm being told there's nothing they can do and I should've purchased the extended warranty. It's become a scam with appliances - basically, you have to spend another several hundred dollars for an extended warranty. A stainless steel dishwasher should not be rusting at a little over a year old. Maytag is no longer the company it was. The quality isn't there anymore. I caution anyone shopping for appliances - DO NOT BUY MAYTAG, WHIRLPOOL or KITCHENAID.

Bought a brand new Maytag Washer and Dryer 4 years ago from NFM. Tub bearings are shot and need replaced for ~$1,000.00. Tried calling Maytag to review warranty information & was on hold for over an hour. Kept getting routed to "someone that could assist". I was told by our appliance repair technician that Maytag is the worst appliance to purchase because their machines constantly fail. He sees this daily.. i am writing this review to make sure if you are in the market to bypass Whirlpool and Maytag altogether. Don't waste your money like we did. The warranty only covers the drive train and the basket which are two items that don't fail. What a ripoff.

Had a dishwasher break. Called Maytag and since it wasn't covered, bought a $300 service call. They sent a unprepared local contactor contracted through Maytag's official repair service. Promised a lot. Multiple visits, each time with a new excuse why they couldn't fix my dishwasher. Finally they stopped returning my calls, texts. Spent money on this repair, it was never completed. Don't hire! Maytag was also no help saying that while I waited for the repair parts to ship, my ticket for the repair had closed so there was nothing they could do either. Buy yourself a different model of appliance!