MaytReviews of maytag.com

My wife and I purchased a brand new Maytag washer and dryer. The models are MHW8630HC and MED8630HC. The washer lasted four loads and the motherboard completely went out. The dryer lasted one more load and the door won't close. These products are complete garbage and getting a hold of anyone at Maytag is ridiculous. Buy something other than Maytag. I imagine your experience will be superior to the one my wife and I have had.

Purchased a Maytag washer 5/22. To date we have had just about every component replace, multiple repairs. Today, marks a month waiting for yet another part to get the machine working. It is so frustrating not having the use of our machine. Repairmen have said don’t put any blankets in, or throw rugs as the machine can not handle it, even though I purchased a large capacity machine. I’m ready to throw the machine out, but what to buy instead. Thanks for nothing Maytag.

I bought this Maytag washer in October 2024 specifically for my 86-year-old mother-in-law. I chose it because it looked simple, was reasonably priced (around $509), and she would only use it occasionally for light loads. Less than a year and a half later, it’s already broken.We had to call an authorized Maytag repair service, which charged $109 just to diagnose the problem: the suspension system is shot. The repair quote? Another $250–$300 on top of the diagnostic fee. That means spending nearly $400 to fix a machine that originally cost $509. At that point, it’s almost cheaper (and certainly wiser) to replace it entirely.I contacted Maytag customer service directly to explain the situation and ask for some reasonable help—after all, this is a major failure on a relatively new appliance used very lightly. Their “best” offer? 20% off a brand-new washer. Seriously? Why on earth would I want to buy another Maytag after this experience? They essentially told me to throw good money after bad with zero goodwill or accountability for a product that failed so prematurely.Extremely disappointed and frustrated. This feels like planned obsolescence at its worst. I cannot recommend this washer—or apparently anything from Maytag—to anyone looking for reliability, especially for elderly users or light-duty needs. Save your money and look elsewhere.

Horrible! Wanted 325 or a monthly payment just to come out and look at my washing machine. Despite having a sticker on the machine that says 10 year warranty for parts. Will never buy another Maytag applicance again- RUN!!!

Our Maytag Commercial Technology washer stopped working after 7 years. A service tech said the control panel was shot but the part has been discontinued so it’s toast. So much for 10-13 year lifespan. I will never buy a Maytag again. Clearly, they do not support their products. It’s all about selling you a new machine. Another American company ripping off people for profit.

Maytag washer MVW4505MW0 has quit (mid cycle) 3 times since purchase in Sept. 2023 We night extended warranty from Best Buy thankfully. Service out 5 times due to ordering parts etc. I would choose a different make and model.

Recently, purchased maytags, pet pro washer and dryer set that was delivered after Christmas. Washer doesn't wash clothes even with the agitator they come out dirty and with patches of lint and dry in parts as if they never were completely submerged in water and rotated throughout the washing or rinsing cycles, even when tried deep fill options. When used the hot cycle uou can feel the heat/steam escaping where the lid separates from the control panel and accumulates steam and condensation. A few months of this and the steam and water will impact the ability for the electric panel to operate for any use. The filter that is in the agitator says needs to be cleaned but as a 5'5 woman I struggle to reach in to PUSH AND TWIST where the drum doesn't to get the filter loose so I can clean and replace. Obviously if I cant get off buildup will occur over time also going to affect ability to operate correctly. Customer service says nothing they can do for a return, but schedule maintenance and if cant be fixed then they can exchange. Maintenance on a new washer and dryer is absurd?! Dryer works but the lint catcher doesn't appear the line all the way down because there is lint that gets into the basin below the bottom of the filter like it doesn't catch and drops off. Customer service is awful as you wait on hold for over an hour for them to say I'll transfer you to that department, wait on hold again and they cant do anything about a return, say to call Home Depot, and send you to another department to wait again on hold. 3 days of this and I finally after 2 hours gave up and plan on bringing them to Home Depot because they are not worth $2200 let alone $500. Should have known better after having a fridge that lasted us 3 years and said let's give this product a go based on recommendation from Home Depot staff. Overpriced junk and the customer service is worse than the junk products.

If you have an old Maytag appliance and are considering buying a new one because of it's reliability, think again. We purchased a Maytag dishwasher in 2023 and after only 2 years the paint is peeling and rust showing, caused by the dishwashers own steam. It looks terrible. We tried contacting their support and they were unhelpful. We will not be buying Maytag again.