MaytReviews of maytag.com

Poor customer service. Very rude agents on phone. One threw an attitude . Another hung up on me when trying to locate purchase order. Maytag never shipped paperwork with burners part.

TERRIBLE CUSTOMER SERVICE. I'VE REMAINED ON HOLD WITH THEIR 800 NUMBER FOR OVER 90 MINUTES AND NEVER SPOKE TO ANYONE. THE REPS ARE OFTEN CONDESCENDING

I bought a Maytag tumble dryer to dry my families clothes but unfortunately i spent £320 of hard earned money on a tumble dryer that takes two days to dry a couple of items if you are lucky. I was informed whirlpool were responsible for repairing it after various phone calls for which i have just received a £40 phone bill for five calls and an engineer which did not repair make he was sent out to. Eventually whirlpool sent an engineer out to look at machine but still does not dry clothes i have had to buy a cheap second hand machine which does the job it is meant to. The moral of this review is stay clear or Maytag dryers and Whirlpool customer service.

Maytag Washing Machine top load. After 1 year, a chunk of plastic fell out of the lid so it will no longer lock which means the washer will not operate. Repairman gave me an estimate of $514 which was more than we paid for it on sale. Cheap construction. I'd never buy it again.

Maytag Front End Loader Model #MHW6630HC *****Buyer’s Beware***** I would not recommend this product. The unit is clearly leaking from the bottom. Called Maytag as per warranty and they sent a technician out. He said it was the soap dispenser. Waited over a month for the part to come in to only have the unit still leak. Now the technician has come back out and said that he would need to take it to his shop for a diagnosis. So out of 7 months only been able to use it approximately 4 months all while leaking water the whole time. I purchased the extended 5 year warranty but Maytag has been zero help. Also, it is super loud like you are washing bricks. I purchased this washing machine in May and have had nothing but problems with it. The design is clearly not feasible as most have had to purchase a hose extension. I would not recommend this unit in any way. It was not worth the money to be without a washing machine have to resort to a laundry mat in the middle of a pandemic!!!

If Zero was an option, I would give you NO stars at all! We purchased a brand new dishwasher August 8th, 2020 at Lowe's in Sanford, FL. Switch my defective dishwasher!!! Yet another delay to wait for another replacement part on a BRAND NEW dishwasher we've owned for a couple of months !!! Noooooooo !!! This is no longer acceptable, It has been inoperable for the same amount of time we've owned! No No !!! Now the dishwasher has a bad vent switch for the steam/humidity. F8/E4/E2. Error codes and I have to wait A G A I N for parts?!??! No!!! I better get the replacement unit this week, this is not acceptable. It is obvious we were sold a DEFECTIVE unit!!! We've been more than patient. It has been inoperable longer than we have owned it. We need a replacement unit or our money refunded - this is not acceptable!

I have to say I purchased a new Maytag washer and dryer from Home Depot. First Home Depot does not stand behind their products, and second my dryer has had issues neither Maytag nor Home Depot are doing anything. My dryer has some big issues and it is only 45 days since my purchase. The fly wheel inside the dryer is broken already. How they do not know nor why. I have asked that the dryer just be replaced from either place. Both are saying NO Home Depot says it’s a Maytag issue it’s under their warranty. I say it needs replaced because it’s only 45 days old. Customer service says not a problem. They take me back to appliances for a return and the Salesman I have says we can’t do that, “what do you think I’m going to do with the dryer if it’s returned” hmmmmmm send it back to Maytag I say. I explain that customer service says it can be returned. They get a Mgr., who says they can’t do anything call Maytag. I have spent 4 hours calling people trying to get this dryer exchanged Maytag says well ! We have to fix it first then if there is another issue they may return it then. I did not pay 800. for a dryer to have issues from the start. This is the most frustrating experience ever. Maytag claim that they stand behind their products is not true. Home Depot is no better they can’t even agree on any procedure everyone you speak with tells you something else. From customer Service to management even different Managers tell you different things. It is a new dryer I expected more from both Companies. The part that needs replaced is a major component of the dryer not even able to use it until it’s fixed either.

I purchased a "commercial grade' front loader Maytag washer, you know the commercial about the lonely repairman?, well, he isn't so lonely........ I have had this washer 20 months, and it's no longer working.... the "10 year warrantee, was only on 2 parts that do not normally go bad/need work, not the whole washer, in the "fine print". so the one year manufacture warrantee is expired, i have a repairman<;;;;; whirlpool/Maytag required service co, come out. I explained when requesting service, it had no power/wouldn't come on. i checked power to the washer and it was fine. The repairman arrives, looks at it, other than removing back, nothing else, he said cant do diagnostic since will have to replace the board/and or control panel. charged me 106 for service call... Estimate to replace parts/service and labor- $700, more than i paid for the whole washer. Whatever happened to a company backing its products for more than a year???? especially when its "commercial grade, 10 year warrantied on advertising" and company name supposed to mean dependable and long lasting?????????? And what's the idea of have to replace major electronic parts just to diagnose? apparently that is the problem and they should have had the parts available on arrival (and at better cost) NEVER GOING TO BUY WHIRLPOOL AGAIN. it appears the companies today are definitely NOT ENVIRONMENTALLY CONSCIOUS, MAKING THROW AWAY ITEMS LIKE THIS. If they aren't throwaway why make replacements parts so expensive? And in the current covid crisis with people out of work, loss income, RIDICULO