Mavens.CoMavens.Co is an online accessories with a specialty in handbags. Founded in 2015, Mavens.Co strives to provide the most unique statement pieces at an affordable price point.
Mavens.Co (mavensco.com) has 33 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Kurt H.
Cheap tat, looks nothing like the item I ordered. I wanted to return the item but when tried contacting customer service the email is bounced back undelivered. This company is a scam site ...beware. Shop else way with a proper company
auriol G.
Dreadful cheap overpriced rubbish that looks nothing like the publicity photographs. The publicity's photographs show a two layer dress with what looked like a clique crows. The dress is one piece slimy material on the crows are just printed into the fabric. It looks like an old granny dress. Scam site
alaiia Y.
took forever to ship my purse i’ll maybe order again the policies aren’t accurate as in the shipping and processing
Jasmine J.
Never received my item. Poor customer service. I was never refunded for my items. Tracking never updated. This is a scam site!!!! Be aware don’t order. If I could give zero stars I would!!!!!!!!
Response from Mavens.CoApr 26, 2024
Hello, You pre-ordered the item on March 27th when the advertised ship date was April 12th. On April 5th we attempted to charge your card for the handbag but it declined 3 times on 3 separate occasions. Secondly, AFTER you were finally charged for the handbag you reached out to us saying that you told us to cancel the order which you had not and we told you that pre- orders have to be cancelled by the customer. You did not like that reply so you went ahead and charged multiple disputes with your bank and you got your money back. If you want to cancel the order and filed disputes how are you expecting us to still ship you the handbag?
Lola Heusel L.
Very cheap quality for a $100 bag. Would not buy again.
Maranda
Ordered item got my confirmation then a email that my item was shipped while waiting for it for about a week I finally reached back Out for them to tell me that they were out of stock.
Response from Mavens.CoApr 26, 2024
Hello, We apologize for the inconvenience however, we did communicate with you multiple times and your order was dispatched as soon as it became available. We also offered you the option to exchange if you did not want to wait.
julia H.
i ordered a bag almost a month ago. tracking says USPS is awaiting the package from the company. it has said that for almost a month. i emailed customer service 3 separate times and even texted their instagram account and I never got a response.
Response from Mavens.CoMar 5, 2024
Hi, We apologize for the inconvenience. Could you please email us so we can fix this issue. This is not the level of service we aim to provide.
nyasia
I NEVER RECEIVED MY PACKAGE
Response from Mavens.CoFeb 7, 2024
Hello, According to our records your item was not delivered because you provided an insufficient address. Had you reached out to us we would have sorted this issue out urgently. Thank You
