MatoyliMa_Toy_Li || Magnetic Toys
Matoyli (matoyli.com) has 57 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · Swanton
Excellent
Showing 39 reviews with 1 star · Clear filters
Randy
Sent me the wrong pair of shoes twice and no customer service. Will not respond to any emails. And I still don’t have the pair of shoes I originally ordered. Buyers beware do not buy shoes from this company.
JTAYLOR
FAKE SHOES BUYER BEWARE! I purchased a pair of Nike Air Jordan’s. They arrived on time but I sent them to an Authenticator and they did not pass, came back as fake. There is no phone number you can only email. Customer Service is terrible, they would only respond by asking me what size I needed to exchange for. When I asked for a return and refund, I never received a response. I’ve emailed 5 times now and nothing. DO NOT BUY FROM THIS COMPANY.
veerle P.
The shoes I ordered do not fit my daughter (it is not a size problem). I emailed them asking where to return the shoes. They responded right away at first asking if we want a different size. Since I have denied the size change but asked to return, they have not responded to 3-4 more emails in the past month. I found the address for returns on their website to find out they received it, refused it and are sending it back??? They still have not responded to any of my emails. This is the worse customer service and I would recommend NOT to buy anything from them! I guess I am stuck with $160 basketball shoes that have been in the box still and my daughter will not be able to wear.
Felix
Reveived fake shoes - only wants to refund if I send back the shoes to Vietnam.
Anonymous
WRONG ADDRESS. This company is using a personal residence address as their business. The address in Michigan is a private residence. DO NOT USE THE MICHIGAN ADDRESS AS ANY ITEMS WILL BE SENT BACK RETURN TO SENDER.
Matt T.
It’s a scam. They won’t get back to you if you want a refund. Complete fraud.
Dave
I have been trying to return a pair of shoes I bought and cannot get the company to give me return instructions despite 4 different requests. I am extremely frustrated and not sure what recourse I have here.
Jon B.
This company is a scam and the address they show in the US belongs to a residential couple. I know the couple and they have been trying to get their address removed from their website. The couple have received return items, BBB letters and more harassment due to these scammers. They may be out of business now but I am positive they will open under a new name.