MatoyliReviews of matoyli.com

La référence des chaussures écrites sur la boîte ne correspond pas aux chaussures. Les finitions ne sont pas parfaites, on voit les coutures car les semelles sont mal collées. Après recherche, les numéros de série sont identiques et le qr codes renvoient à un autre modèle. Ces chaussures sont des contrefaçons. Site à éviter absolument.

I ordered Space Jams. They came and one shoe was smaller then the other plus they are fake! So don’t buy from this site.

Elaborate Scam- This is how it works Ordered shoes. No confirmation. Nothing. Reached out a week later, no response. No phone number only an email address that goes unanswered. Challenged the charges with PayPal. As soon as I challenged the charges, PayPal gets back to me with a UPS tracking number provided by the seller. However, while I am waiting at home for delivery, I look up the tracking number on my phone and it says delivered but there is no package. I call UPS and despite the package being delivered in my town, UPS informs me that the the delivery address has a different name and different address than my own. I see on the UPS website that it’s a business name that accepted the package so I drive to the business and the package with that tracking number is there but it’s not shoes but ink cartridges which the company ordered. So what’s happening is that as part of the scam they are providing PayPal with a legit tracking number to the town I’m in but the sender is not Matoyli and the receiver of the package wasn’t me. I reported the scam to the FTC. Hopefully their website gets shut down soon.

It's an elaborate scam. I never got the shoes but somehow they've come up with a legit UPS tracking number showing the shoes were delivered. I'm fighting it with PayPal. How the scam works You see a product online that you want to purchase (shoppers report encountering this scam through social media ads.) You click on the link to the company's website, find the product, and check out. Shortly after your card is charged, you receive an email saying the product is out of stock and they will refund your money. You wait several days for the refund to post to your account, but it never does. Then, when you try to contact the online shop, no one responds. One consumer reported to BBB Scam Tracker in December 2024, "I saw the ad of this company for a wet tshirt and I ordered that, after waiting for 2 months with poor contact from the team, they said "they were out of stock", finally they sent it and the package was lost. They sent me a second other as replacement and it was not the tshirt I ordered, I contacted them and they haven't respond my email nor social media post. Scam!" Another shopper told BBB Scam Tracker, "The order went through and money was taken out of my account. After more than a week of long wait for my order to ship, the order got canceled (saying the size ordered was out of stock) and the money was never returned to my account." The truth is, the product likely never existed in the first place, and scammers hope you'll never notice you didn't get your refund. However, if you used a credit card, you should be able to contest the charge and get your money back.

I ordered 2 pairs of men's sneakers. Received them and wanted to exchange one of them. Contacted customer support, they asked for a picture of which one I wanted. Sent picture a couple of times per their request, then I sent several requests for a response. Now I am totally being ignored. Stuck with a pair that doesn't fit properly. BAD CUSTOMER SERVICE

Fake store Scammers I ordered a pair of shoes they provided me with a reciept but no tracking number after several attempts to email them asking for a tracking number they provided one saying the order was in L.A. after a few days and they never moved I asked them what was the deal in which they provided a different tracking number with the order saying Grapevine Texas but never moved I have filed a dispute with my bank as they being a fraud n a scam they also need to be reported to the better business bureau as well

It been more than a month I have been reaching out because i got the wrong shoe a d size was promise and exchange upto now I can't get a return address, bad communication

Company doesn't exist. Check out the address on google. Its a residential address. If you buy something you will never hear from them again.