Master Matchmakers®Reviews of mastermatchmakers.com

Response from Master Matchmakers®Jul 9, 2022

We take all feedback seriously and are committed to providing quality service to our clients. While we're unable to verify the specifics of your experience from this review alone, we always strive for transparency and integrity in our business practices. We invite you to contact our customer service team directly to discuss your concerns in detail. Our aim is to understand and address any issues that may have arisen. We value open communication and continuously work to improve our services for all clients.

Response from Master Matchmakers®Mar 31, 2022

When Kelly was asked to help us complete his profile by providing recent photos he replied that he had “lost interest”. He never provided current photos to represent him with. We did our best to encourage him to participate in the spirit of the service to receive the introductions promised, but he simply chose to forfeit the service instead.

Response from Master Matchmakers®Jul 5, 2021

Hello Jenni. We're sorry you were unhappy with our service. You purchased three Matches and you received three Matches. You met two men in person and one man virtually. Unfortunately we cannot ensure you, or anyone, that the men you meet will reciprocate your interest. It is important for us to point out though, we don't provide "counseling". We provide "coaching", which is intended for us to get to know you better so that hopefully you only need to meet up to a handful of people before we find you "the one". Through this coaching element we aim to provide you with as much support, direction and guidance as we can for you to "hit it off" with your ideal match. We would never introduce you to someone "in a relationship". We confirm before making any introductions that both people are single. It is not uncommon though for someone to use a made-up excuse to back out of a match. "I met someone" is often considered a polite a way to stop seeing someone without "ghosting" them. We do our best to introduce our clients to someone they could see themselves in a serious relationship with. We ensure that if there is distance involved, both would agree before accepting the introduction that it would be a non-issue if there was chemistry between them. We like to do our best to try to satisfy every client so please contact us directly so we can do our best to improve your opinion of our service.

Response from Master Matchmakers®Apr 3, 2021

Hello Alex. I think you may have us confused with another service because we absolutely run criminal background checks on everyone we represent. No exceptions. We also verify that everyone's photos are current, complete and accurate. We know other services that don't. We provide coaching to add as much value as we can to our clients' love lives. Coaching is not only intended to directly benefit the client by giving them actionable insights, it is also intended to indirectly benefit the client as the coach advocates on behalf of their client to the rest of our staff in an effort to produce the best outcomes possible. Most of our clients appreciate the insight and perspective of an objective third party that might otherwise be unattainable to them. And yes, while we do recruit outside of our database on behalf of our clients (to ensure there is no stone left unturned), unlike other matchmakers not only will we *always* verify these individuals' photos are current, complete and accurate we *always* conduct thorough criminal background checks. Without more details about you specifically or your particular case with us we cannot comment any further, but we certainly appreciate your feedback and wish you the best of luck in your effort to meet your match.